Error while trying to get to cPanel

  • Answered
When I try to connect to cPanel on Windows 10, using Mozilla Firefox, I get the following error. I have seen this error before but never with the information that my domain certificate is expired and it lists the wrong domain, see below. uses an invalid security certificate. "The certificate is only valid for [a different domain]" The certificate expired on Tuesday, September 5, 2017, 4:59 PM. The current time is Monday, September 11, 2017, 4:13 PM. Error code: SSL_ERROR_BAD_CERT_DOMAIN

IMH Support Agent 5
Hello Rob, Thanks for submitting a question about an error when trying to get to cPanel. It is possible that an SSL on this server was either installed improperly, or it was a temporary error and may have already been fixed. If the error persists for you, I advise contacting our Live Support team. They can verify your account, replicate the issue, and find a possible cause. Best, Christopher M.