ERROR: "Executing in an invalid environment for the supplied user"

  • Answered
I own, and have been hosting the the actual website at However, I've been hosting email at InMotion for that same domain. Tonight, I uploaded a replacement site I designed in WordPress to my domain at InMotion and then updated the nameserver records at my name registrar to point to InMotion for DNS.

I realize it can take some time for DNS to propogate changes, but it's been about 2-3 hours and I'm getting this error whenever I try to access the domain via browser:

"Executing in an invalid environment for the supplied user"

At one point, I also got this error:

"The hostname in the website’s security certificate differs from the website you are trying to visit.

I'm not sure if this indicates an issue that needs to be looked into, or if it's a result of DNS still updating.

Just as an FYI, I designed the new site in Wordpress under a subdomain of my primary account (, Then I used a Wordpress plugin to export the site and import it to

Please let me know what you think about this issue.

Hello, Thank you for your question about propagation time and moving your site. "Executing in an invalid environment for the supplied user" is an obscure cPanel error, and the Cert error sounds like an SSL warning. However, weird things do happen during propagation time. I advise waiting the full 24 hour period and then contacting our Live Support team, so they can verify your account and look more deeply at the configuration. Best, Christopher M.