Invalid Logins When Trying to Access cPanel
In my InMotion server, I have allocated hosting space for my new domain name example.lk. When I tried to login to the cPanel of example.lk it says logins is invalid. First I reset the password, and then I completely removed the account from WHM and added it freshly again. Even though my user name and password are correct, it keeps saying Login Invalid. Please help me. Thanks.
Sorry for the problem with your being unable to log into the cPanel. If you're using the domain name, it's possible that the DNS is not set due to propagation, or it could be that the DNS settings need to be reset. If you have already allowed for 24 hours to pass, then contact our live technical support team in order to have the DNS corrected.
In the meantime, you can still use your server name in order to reach the cPanel. You can find this in AMP under the icon labeled Account Technical Details. The URL would look something like this: biz123.inmotionhosting.com/cpanel or vps123456.inmotionhosting.com/cpanel.
I hope that helps to resolve your question! If you require further assistance, please let us know!