cant access to public_html

  • Answered
I setup my domain name with the dns ip provided by inmotionhosting, but i cant access to my public_html using my domain name directly (Example :, i must always use
please tell me how can i resolve this issue.
Best regards
Tim S.
Hello giovanoz,

Thank you for your question about your root folder for your domain. It sounds like something is mis-configured on your account. Please reach out to the Support Department and they should be able to correct it. Since you are on a shared account, it's unlikely you would be able to correct it yourself.

I hope this helps!

Tim S