Installing Prestashop 1.7 - mysql issues

  • Answered
I am trying to install Prestashop 1.7. I can complete the installation, however after installing and testing the site I receive the following error message.

link to database cannot be established: sqlstate[hy000] [1203] user $$$$$$ already has more than 'max_user_connections' active connections

I have read that it could be server issue with mysql.
I tried using different browsers, refreshing cache and all your suggestions. I will have to try the Live support suggestion.

I only have 2 mysql databases and connections.

Thank you for your question regarding issues installing PrestaShop. We are happy to help you troubleshoot further, but will need to know some additional information. Did you receive this error immediately after installing PrestaShop?

How did you install PrestaShop? For example, did you install using Softaculous, or perform a manual installation?

Is this user also attached to other websites, or CMS'? You can view this by clicking "MySQL Databases" in cPanel.

Thank you,