Can't access email - Security certificate problem

  • Answered
I cannot access my mail, either through iMac client (on multiple machines) or through webmail. Thunderbird claims an invalid security certificate. Webmail simply can't access the page.

Is there a fix for this?
Hello, We're sorry to hear that you are having problems with accessing your email through the iMac client (Apple mail) or through webmail. We would need to know what URL you're trying to access in order to verify. During the setup process, you should be able to validate the self-signed certificate in order get past the installation. Other than that, you would need to purchase an SSL certificate for email. You can also reference this article in regards to the problem that you're having as well. I hope this helps to answer your question, please let us know if you require any further assistance. Regards, Arnel C.