Emails are not being sent through WordPress

  • Answered
I have confirmation emails configured to send through Gravity forms on a WordPress site. The emails are not being sent. However, in Gravity Forms it states that the emails have been successfully sent when force sending the messages. Is there a setting on my host/cpanel that I need to enable to make this work? Or is there something I could check in WordPress?
Hello jefstrick, Sorry to hear your emails are not going through your WordPress site. This is not normal behavior for that plugin. Do a quick double check on all your settings to ensure they are correct. If so, you may want to contact our Live Support team so they can look at your email logs and see if the email is being sent through the server's email service. Depending on what they find there, they should be able to advise you on your next step. Kindest Regards, Scott M