WordPress Multisite domain mapping issue

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Right now we have WordPress Multi-site setup so we can have additional sites part of the same network, such as http://projectorquest.com/cartridgequest/ . The URL loads fine. However, what we want in the end is so when a user enters in cartridgequest.com (an add-on domain we have setup in the cPanel and registered) they see the contents of the WP site. Ideally the user will simply see cartridgequest.com as the main domain throughout their usage of the site. (I can do the Addon Domain redirect from cartridgequest.com to the WP site, but then the user continues to see projectorquest.com/cartridgequest throughout their usage, so not what we want)

From what I've found, there is a plugin for WordPress ( https://wordpress.org/plugins/wordpress-mu-domain-mapping/ ) called WordPress MU Domain Mapping that should do exactly this. I've found numerous guides to configuring it including on the main plugin site linked above and the guide it links to ( http://ottopress.com/2010/wordpress-3-0-multisite-domain-mapping-tutorial/ ) . It seems simple enough, however every time I map cartridgequest.com to projectorquest.com/cartridgequest in the plugin the result is the same : both pages show up as an ftp listing simply showing "Index of /cgi-bin". I don't know if this is an issue I have to resolve within our cPanel, if someone at InMotion can help, or an issue with the plugin, or if this is an issue with propagation so I'm seeing old content or something?

I've asked the developer for assistance, but wanted to ask here as well in case this is something somewhere here can assist with. Thanks,

- Derek
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Arn
Hello Derek,

Thanks for the questions on re-mapping WordPress multisite sites. The best way to do this is to build the multisite as subdirectories (as I showed you previously), then adding an add-on domain and assigning the subdirectory TO that add-on domain when you define it. That way, when people type in the add-on domain, it will resolve properly. Give that a try, and let us know if you have any further questions.

Kindest regards,
Arnel C.