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Answered

Web Site not taking payments

InMotionFans 5 years ago in Ecommerce / Prestashop 15 0
Customers place order but Paypal is not receiving any payment information from my web site
www.haroldsapparel.com
Hello,

Sorry to hear you are having issues with your website. I went through the steps and when it goes to the PayPal site for payment it gives the error:

We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller.

You will want to check with PayPal on what they have or need from you for the transactions to process.

Kindest Regards,
Scott M