How Do I Fix Connection Issues with FileZilla and My Server?

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file zilla showing could not connect to the server error and i have done the configuration test successfully but still find this error so what should i do ???? please help
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johnpaulb-imhs1
Hello, Thank you for contacting us about FTP issues connecting to your server from FileZilla. First, I recommend checking your FTP settings for typos/misspellings, you can view FTP settings in cPanel at any time. Next, try the quickconnect option, since this uses the default settings. If your problems persist, review your FTP logs for any record of your connection. If you are on a shared server, Live Support can help with this. Let us know if you have any further questions. Thank you, John-Paul