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Answered

How Do I Install an SSL from GoDaddy for My Client?

nico.exelsa 4 months ago in Technical Support / Security updated by Carlos D (Content Marketing Coordinator) 4 months ago 1

Client bought ssl certificate on godaddy, wants to import it with a plugin on wordpress and it shows error stating the server is not compatible.

Client bought ssl certificate on godaddy, wants to import it with a plugin on wordpress and it shows error stating the server is not compatible. Are there any further steps that my client has to do? Does the ssl certificate has to be imported manually from CPane?

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Answered

What InMotion Hosting Nameservers Do I Use for My Domain?

nancyk 4 months ago in Technical Support / DNS/Nameservers updated by Carlos D (Content Marketing Coordinator) 4 months ago 1

I see that InMotion has 2 namesevers. Do i Use both when changing my domain on Network Solutions"

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Answered

How do I Install the Extension:VisualEditor in MediaWiki?

I wish to use extension:visualeditor in my MediaWiki. How do I install this?

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Answered

How Do I Change an Email Password?

maximahostal 4 months ago in Technical Support / Email updated by Carlos D (Content Marketing Coordinator) 4 months ago 1

how to change email password

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Answered

How Do I Restore cPanel Backups Larger than 1GB?

Alexander Ramirez 4 months ago in Technical Support / cPanel updated by Carlos D (Content Marketing Coordinator) 4 months ago 1

hi, I would like to know how to restore cpanel backups larger than 1gb

I'm trying to move from another hosting and my backup is 3,12Gb large, the file upload thiing allows files up to 1Gb, how can i get my backup then?

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Answered

How Do I Troubleshoot a 552 Email Error?

ConnieA 4 months ago in Technical Support / Email updated by Carlos D (Content Marketing Coordinator) 4 months ago 1

I keep getting this error message, haave read here a lot, but not finding a solution. 552 5.2.0 sender rejected. AUP#O-1420

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Answered

How do I troubleshoot an email bounce back?

Willie Burger 4 months ago in Technical Support / Email updated by Carlos D (Content Marketing Coordinator) 4 months ago 1

an associate of mine e-mail ed.braken@home.nl send message to my e-mail burgerwillie@telkomsa.net but his message is bounced back to him in Netherlands I do get messages from other parts of the globe.

Answer

Hello Willie,

Thank you for contacting us about an email to you being bounced back. If you can get a copy of the email, our BounceBack Parser tool can help narrow down the cause. Also, here is a helpful article on email bouncebacks and errors.

Also, the cPanel Mail logs may provide additional clues or record of the email transmission.

Thank you,

John-Paul

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Answered

How Do I Export All My Contacts?

Txbigden1 5 months ago in Technical Support / Email updated by Carlos D (Content Marketing Coordinator) 5 months ago 1

I've got contacts saved in my inbox.  A couple of things, 1) I only see them when I use RoundCube, not in Horde at all.  2) when I attempt to export all, only 1 contact gets exported. 3) I've attempted to sync to Outlook using IMAP and POP but the contacts do not show up.  Any help would be appreciated. 

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Answered

Where is the Location of the Git Configuration File?

Andrew Adler 5 months ago in Technical Support updated by Carlos D (Content Marketing Coordinator) 5 months ago 1

I am having issues with git. I would like to inspect the system configuration files. Can you tell me where they are?


I have had working repositories for over a year.  This week I am getting an error message:

fatal: bad config value for 'receive.denycurrentbranch' in config
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.or message from git when I push my version.

Can you help?

Andy Adler

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Answered

How Do I Point My Domain to InMotion?

My domain was purchased through WIX a month ago. WIX is stating that I cannot change the domain for 60 days from purchase. How do I go about pointing it to Inmotion?