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Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.

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Answered

Googlebot can't access my site

InMotionFans 5 years ago in Server / Server Usage 0
Over the last 24 hours, Googlebot encountered 20 errors while attempting to connect to my site. My site's overall connection failure rate is 32.8%. Here are the gtmetric results for my website speed : http://gtmetrix.com/reports/healthyfitnessdiets.com/yNxmZOab
The page load does exceed 3 seconds.( which might be causing the problem.)
I also contact the technical support and they told me Other sites on the same server are being scanned by googlebot wtih no errors. So google gave me this suggestions below but I couldn't undersnat what can be the reason.
Verify that the web service software for your site is installed and running properly.
Verify that your firewall or server are not blocking googlebot's access to your site.
Verify that all scripts that run on your site have proper permissions to run.
Verify that your site has proper permissions to access the pages of your site.
Using Webmaster Tools, find a day with a high error rate and examine the logs for your web server for that day. Look for errors in the logs for that day and fix the causes of those errors.
Your site may be overloaded. Talk with your hosting provider about either reconfiguring your web server or allocating more resources to your web server.
If your site redirects to another hostname, another possible explanation is that a URL on your site is redirecting to a hostname that has one or more of the problems listed above.
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Answered

R Programming language need

InMotionFans 5 years ago in Server / General Server Setup 0
I am wondering if I can load the statistical package, R, onto my server instance? We are looking to have our wordpress website offer a questionnaire for our members that requires R to be running.
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Answered

Does Inmotion store sensitive information in an encrypted format?

InMotionFans 5 years ago in Server / General Server Setup 0
Is sensitive information like an FTP password stored in an encrypted format? Will anyone on your staff (e.g. customer service) be able to look up my password if I am having trouble with my account?
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Answered

Unable to execute WAR file on Tomcat

InMotionFans 5 years ago in Server / General Server Setup 0
Hi
I have a VPS server on inmotionhosting. I am trying to launch a mobile app. While executing the Android app's WAR file on Tomcat, it throws up the HTTP 404 error (description The requested resource is not available). The same file is executing fine and works fine on a windows server from another hosting service. We have been stuck on this for 1 week now. Do help.
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Answered

Dedicated IP Address request

casasbrancas 5 years ago in Server / General Server Setup 0
Hi, we acquired recently a VPS 2000S pack, but we could not see the "Request Dedicated IP Address" as shown at the instructions, instead we see at AMP backend a "Purchase Dedicated IP...", which it should be free. Is there anything wrong? Can you give us a hint how to do it? Thank you.
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Answered

Install Composer in shared hosting using SSH

johnpon 5 years ago in Server / General Server Setup 0
Hello,

I entered using SSH, I downloaded composer.phar using the instructions I found here: https://getcomposer.org/doc/00-intro.md, but I cannot move it to the /usr/local/bin/composer, so to be recognized by the system. I tried the simple mv command and I get "Read-only file system" and with sudo I get "sudo: effective uid is not 0, is sudo installed setuid root?".

So the composer command is not recognized, so I cannot install Laravel 5 (http://laravel.com/docs/5.0). Softaculous only supports version 4 for the moment.
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Answered

adding :include to aliases file for sendmail

InMotionFans 5 years ago in Server / General Server Setup 0
While cPanel will allow you to add mail forwarders, is there a way to add something like this which is an allowable entry in a sendmail 'aliases' file

promo: :include:/home/myaccount/promo.list
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Answered

What PHP handler is being used?

JohnJa 5 years ago in Server / General Server Setup 0
Can you please tell me what PHP handler is currently installed on my account? The primary domain is johnjackson.info.

thanks!
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Answered

php sessions timing out too soon

InMotionFans 5 years ago in Server / Server Usage 0
php sessions timing out at 1 hour even though session.gc_maxlifetime is set to 10800 (3hours) in php.ini in the main directory and in the sub directory and on each page of the website
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Answered

Examples of Second IP Uses

InMotionFans 5 years ago in Server / Server Usage 0
What purposes does a second IP offer? Can I have space on the West Coast using one IP [main] and some limited space on the East Coast [second IP]?