Inbound emails delayed by several days.

  • Answered
Several incoming emails were received 4 days after they were sent. The two user/terminals are within the same office and on the same wired network.
We are wondering if you have an explanation?
Hello, Thank you for contacting us about a delayed email. We are happy to help you troubleshoot the issue, but will need some additional information. Are emails only delayed between these 2 users? Are there other delayed emails? Please provide an example of the email including the headers, this will provide specific clues including time stamps. This will also help you when you review the mail logs, Live Support can assist you with this. If you have any further questions, feel free to post them below. Thank you, John-Paul B