redirect FTP username without "@"

  • Answered
Is it possible to redirect a login so my clients do not have "user@mydomain" as the FTP username, but can instead use "user" as the username. Perhaps scripting to append the "@mydomain" for an FTP login?
I find it odd that clients need to login with what looks like an email address; it causes some confusion.

Jeff B.
Hello Jeff,

Thanks for your question about redirecting an FTP user name. Unfortunately, that is not possible. The user name is set that way to make it unique and is the way cPanel creates multiple user names for multiple FTP accounts (something we did not develop). You can always have ONE general FTP user name and have all of the files saved in one location, but that would be up to you.

Apologies that we can't accommodate date you with the FTP request. If you have any further questions or comments, please let us know.

Arnel C.