Email forwarding can be set up using your cPanel account. This can be valuable if you have a lot of different email addresses to check. Setting up email forwarders allows you to check all of the incoming messages sent to multiple addresses in one mailbox.
It is also possible to set up a domain forwarder, which has the ability to forward messages for a domain to a different domain. In this article, we will cover both of these options in detail.
How to Create Email Forwarders
In this first example we are going to create a single email forwarder in cPanel:
Under Email click Forwarders
Under Create an Email Account Forwarder choose Add Forwarder
Fill in Address to Forward with the username of the address that will be forwarding the message
Be sure to select the domain for this username
Under Destination place an email address to receive the forwarded message
(Optional) The Discard and send an error to the sender (at SMTP time) option will provide a failure message to the sender if the forwarding address is not available
You can customize this failure message in the field below
Click the Add Forwarder button when ready
Remember, a forwarder will send a copy of the message to the new recipient, so both mailboxes will receive one copy of the message.
Using Domain Forwarders
Domain forwarding allows you to forward all messages for one domain to a different domain entirely.
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Under Email click Forwarders
Under Create an Email Account Forwarder choose Add Domain Forwarder
Select the domain you want to forward
Fill in the domain you want to forward to
Click the Add Domain Forwarder button
Well done! You know how to set up email forwarders in your cPanel.
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No, I’ve done all the above and my test emails done go to the forward address, why?
Hi Phil, sorry to hear that you’re having issues with your email forwarder. I wrote an article covering some common issues with email forwarders, the bad news is that sometimes the destination address just determines that forwarded mail is spam for one reason or another and, if the destination is something with servers outside your direct control like a Gmail or Microsoft 365 account, that can be difficult to work around. Be sure you have everything set up correctly on the forwarding address, especially things like DMARC records configured in such a way that they won’t cause the mail to be rejected outright, and whitelist your domain if you are in control of the destination server. Hope that helps!
how to forward sent emails copy to another email account in cPanel console
That’s typically accomplished in the mail client program, not in cPanel directly.