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I want to use the SMTP method, and use the ssl secure port, i have ssl certificate installed already on the site.
Can you please help me to sort out this issue, my open cart version is 220.127.116.11
looking forward to your help!
My web developer is out the country so I am picking this up. Thank you!
This weekend I tried to move to the new 1.7.2 version, all was installed properly (in Front Office) however, when I try to log into BO, after entering my credentials, the page doesn't move forward, only shows Prestashop's Penguin without the login form.
I tried many times, and always got the same result, enabled the debug mode and no error is generated
I was running 1.6.14 on the same domain (root) after failing with the bO access to 1.7.2 I restored my 1.6 backup and moved the 1.7.2 to a sub-folder and keep trying without results.
I've attempted to troubleshoot this issue further, and have reviewed the account's php.ini files, .htaccess files, database (to confirm the admin login information was correct and being accepted), and the database configuration information for the site. No adjustments have lead to additional information regarding the cause of this issue.
Hope you guys have an idea about what could be happening and can help me to solve it :(
I get a 404 error here http://a.engedny.com/pub/static/frontend/Engedny/theme762/en_US/css/theme-styles.css 404 not found error when file is exist on correct path with right permission.
Please help me as my developer is trying to fix this during the day. But he simply needs to enable this module and restart the server.
I have a elite dedicated server. I have few sites using same Prestashop version.
Each time I try to generate a sitemap on one site I have an error : ERR_TOO_MANY_REDIRECTS
I have this error for already 4 months since I upgraded from Prestashop 1.4 to 18.104.22.168
My .htaccess file is good, I deleted it, regenerated it.
I tried with and without url rewriter
I tried in maintenance mode
This error doesn't show generate any error in the error log file
I contacted couple of times the inmotionhosting support but they couldn't help me on this issue.
This error happens since I upgraded Prestashop. On the other sites it's working (didn't upgrade).
The other sites also use 22.214.171.124
It's not a module issue, I tried 3 different modules and all of them generate this error
Any idea ?
We are a website design firm and we recently uploaded a Magento 2 site to a clients server. Performance is abysmal and I am wondering if support has any suggestions on server side settings/installations that would help get this site running better? The site works, it is just really slow.
Server has no load and has free memory. I/O isn't an issue and the database performance appears to be OK.
Before I dive really deep into figure out what is going on I wanted to know if there are any suggestions or requirements to run Magento 2 on this setup.
Customer support service by UserEcho