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Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.

0
Answered

Problem enabling Friendly URL in Prestashop

InMotionFans 3 years ago in Ecommerce / Prestashop 15 0
Hello,
We're facing problem in enabling Friendly URL in Prestashop website. It seems to be a aproblem with the Hosting Server. We currently have host another Prestashop website under Godaddy and the Friendly URL works fine!
There seems to be some issue with Inmotionhosting, maybe something needs to be enabled in the hosting server.

Thanks

Zak Aly
0
Answered

How to reset OPENCART admin password, besides editing the user table?

InMotionFans 3 years ago in Ecommerce / Opencart 0
I tried the tips given here, editing the user table and putting the hash that equals password, and it did not work. I also tried to leave the password field blank and it did not work either.
0
Answered

Address form on prestashop not showing form

VAULT 3 years ago in Ecommerce / Prestashop 15 0
I am having an issue with my prestashop store. When a customer goes to add a new address it takes them to the page where the form usually resides but the form is not shown. Any ideas as to why this might be?
0
Answered

Error when using the Simple Captcha Addon in my osCommerce installation

smiwes 3 years ago in Ecommerce / Oscommerce 0
After I followed and implemented the steps under "Securing your osCommerce contact form with the Simple Captcha Add-On" tutorial, I encountered the following error when I subsequently accessed "contact us" on the online catalog:
[10-Apr-2017 16:51:00 America/New_York] PHP Fatal error: Call to undefined function tep_captcha_image() in /home/memoiree/public_html/Shop/contact_us.php on line 69
Installed Version: osCommerce Online Merchant v2.3.4 - it may be that the tutorial is incompatible with this version. Can you please assist to correct the error since I have not backed up files over written as per tutorial?
0
Answered

Out of memory error

chyupa 3 years ago in Ecommerce / Magento 0
hi
i installed magento 2.1.5
but when i set mode to production i got error message

out of memory
0
Answered

Auto install Magento www.inmotionhosting.com/magento-hosting

Hi!

How can I do the magento auto install as shown at https://www.inmotionhosting.com/magento-hosting

Thank you
0
Answered

Prestashop csv import not loading dropbox image

InMotionFans 3 years ago in Ecommerce / Prestashop 15 0
Hi,
I have all my images in dropbox and I have shared image URL in csv import file but the images are not getting loaded .
Please help me out
0
Answered

OpenCart 2 only shows 5 categories in Products link tab

InMotionFans 3 years ago in Ecommerce / Opencart 0
I'm not able to access some of my categories when editing a product. I read that the Category dropdown on the Links tab when editing a product only shows the first 5 categories. Further searching on this issue resulted in a suggestion to type the first few letters of your category name and it will appear. However, that doesn't seem to be working for me.

When I try to get to one of my categories that doesn't display in the list, the farthest I get is the main/parent category. I don't see the subcategory that I need to choose.

In my 'Jewelry' category, I have a subcategories of 'Lego' and 'Art Deco', but when I start to type in 'jewelry', nothing shows up except 'jewelry'. What do I need to do in order to be able to choose 'Jewelry > Lego'?
0
Answered

I can't get into my new install of Opencart

Annvin 3 years ago in Ecommerce / Opencart 0
Have loaded with Softaculous Opencart 2.0. When I try to access the admin panel I get to enter my user and password. Then it brings up error 404 file not found. The login admin page does not look correct either. like a list instead of a login box. I have uninstalled Opencart and reinstalled. Have deleted my default page of Under Construction page. When I type my domain in now Inmotion Hosting page is there. When I type domain/admin I get to put in user and password. Then as stated above error 404
0
Answered

Issue with upgrading modules in Prestashop

InMotionFans 3 years ago in Ecommerce / Prestashop 15 0
i am unable to upgrade the following modules
Cart Abandonment Pro
Gift Cards
Official Mailchimp for PrestaShop
SEO Expert

An Automatic upgrade does not work as well as a manual one

I reached out to my inmotion hosting, they reviewed the server logs and they were unable to find any aspect of the server configuration blocking this request. They recommended that I reach out to the community support.
I am using Prestashop 1.6.1.5

Thanks