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0
Answered

Thumbnail Image is Not Showing

jborse 2 years ago in Ecommerce / Prestashop 15 0
When I select the color attribute - the thumbnail image is not showing at all. It disappears In Prestashop v1.6 even when I select color attribute example Green color then show only green color related image in thumbnail image section. But I want to show all images related to the product in thumbnail image section. Please help me.
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Answered

Prestashop New Product creation issues

bekitts 2 years ago in Ecommerce / Prestashop 15 0
USING DEFAULT BOOTSTRAP PRESTASHOP THEME.........NOT A PURCHASED THEME, JUST THE STANDARD ONE.
Problem with known problem. Created a new item (Large Fabric Pet carrier). Should be associated with the category (Pet Carriers). Unfortunately, when trying to associate the new product with the Pet Carriers, the category tree will not show up under ASSOCIATIONS....nothing but the HOME is there. Upon researching this I found out that it is a well known bug. I need help recovering the category tree under ASSOCIATIONS.

LARGE SOFT SIDED FABRIC PET CARRIER NEEDS TO BE ASSOCIATED WITH (PET CARRIERS). I need help with this and am giving you the login for my back office. I can proceed no further with creating new items until this is figured out. Please help me.
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Answered

New Open Cart Theme will not enable

bekitts 2 years ago in Ecommerce / Opencart 0
I'm back guys. I was deployed overseas but I'm back and have a new website. I remember how awesome the Open Cart techs were. I am learning all over again. With the help of your phone tech we uploaded the new theme via FileZilla to my Open Cart Dashboard. Neither one of us can get it to work. I can see the theme (UP) but no matter what we do we can't get it to enable. When I go to my website it says ERROR: A theme has not been chosen for this website. Right now the site is down. Can you please take a look at what the problem is?
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Answered

I Cannot View my Domain Name

heberHosting 2 years ago in Ecommerce / Prestashop 15 0
Hello Team,

Please Note that bolsosbags.com doesn't work and it shows me an error "HTTP ERROR 500", but the Back Office is working using Prestashop as a CMS.
Please note also that the other hosting providers provide me a www Folder and not only Public Html, so why dont you use the same thing.

Thank you
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Answered

USPS Option does Not Show in Magento 2

livingadream 3 years ago in Ecommerce / Magento 0
Data is being returned from the API as I can see it in the debug log but nothing is visible in the estimated shipping section of the cart except the "This shipping method is currently unavailable" message. Same for checkout (same unavailable message). A direct call to the USPS API through a browser is successful. The UPS shipping option works.
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Answered

Error 500 - Internal Server Error, Error 403 - Forbidden

protekuk 3 years ago in Ecommerce / Opencart 0
Good morning,

We have had a number of websites/domains hosted by yourselves for around 12 months now with no issues. Suddenly today (18/10/2017) we are unable to access the websites without getting the error Error 500 - Internal Server Error or Error 403 - Forbidden.

The sites are running Opencart 2.2 and access to the front end and admin are limited due to these errors. NO CHANGES have been made to the sites or the hosting plan.

I have checked the logs in CPanel and found this error reoccurring;
[Wed Oct 18 05:56:58.375293 2017] [:error] [pid 894290:tid 139887294600960] (24)Too many open files: [client xx.xxx.xx.xx:xxxxxx] couldn't set child process attributes: /home/xxxxx/public_html/index.php

As i have stated, no changes have been made to the website, the code, modules, or any other element of the websites.

If you could advise that would be great.
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Answered

Opencart admin panel Logout frequently?

InMotionFans 3 years ago in Ecommerce / Opencart 0
I am using parent child extension in opencast and it is creating some some problem. I products which has parent child option it become logout when choosing those products which has parent child option. Please help me regarding this issue. I am using in motion hosting?
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Answered

Magento 2 PHP Memory Limit

pfountain@twc.com 3 years ago in Ecommerce / Magento 0
When I run a readiness check for a module upgrade on my Magento 2 site, I receive the error "Your current PHP memory limit is 512M. Magento 2 requires it to be set to 756M or more.". I have updated my php.ini file memory limit to 756M and also added the recursive setting in the .htaccess file at the same level. suPHP_ConfigPath /home/founta26/public_html Even after these updates, I am still receiving the 512M memory limit error in Magento 2. Please advise.
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Answered

Magento 2.0 Cron Jobs

pfountain@twc.com 3 years ago in Ecommerce / Magento 0
Installed Magento 2 using Softaculous. Seeing the following system message:
One or more indexers are invalid. Make sure your Magento cron job is running.
When I check cron job logs, I see the following entry over and over:
bin/magento must be run as a CLI applicationX-Powered-By: PHP/7.0.22
Content-type: text/html; charset=utf-8

Until I get the cron jobs fixed, I cannot install any additional modules. Please advise. All assistance will be greatly appreciated.
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Answered

Prestashop Modules Tab leads to Error 500 after removing a Theme

InMotionFans 3 years ago in Ecommerce / Prestashop 15 0
I installed a theme Organic Store on my Prestashop 1.6.0.9 and then removed it. After removing the Modules --> Modules tab stopped working and shows the ERROR 500 on clicking from Back Office. Tried replacing the .htaccess file and also reloading the complete backup of system files. But no luck. Can someone help?