Managed VPS is a highly-customizable Linux VPS hosting subscription with a great balance of features and pricing for most use cases. With the introduction of WebHost Manager (WHM) comes a lot more possibilities than when starting with Shared Hosting, all available in a graphical user interface (GUI). Below we’ll cover how to setup VPS Hosting Read More >
Product Guides
Welcome to the InMotion Hosting Product Guides
This page helps you get started, whether you’re setting up a new website or exploring our products. Select a product below to access tutorials, setup guides, and troubleshooting articles tailored to your hosting plan or service.
Web Hosting
Dedicated Hosting
Dedicated Linux servers that are completely customizable to meet your enterprise level needs.
Business Shared Hosting
Quickly launch your web presence with our affordable Business Shared Hosting plans.
Reseller Hosting
Be your own web hosting provider to your customers with our affordable Reseller Hosting plans.
Reseller VPS Hosting
Be your own web hosting provider to your customers with our affordable Reseller VPS Hosting plans.
Managed VPS Hosting
Learn how to get the most out of your Managed VPS Hosting plan using cPanel/WHM or Control Web Panel.
Hosting for WordPress
Our Hosting for WordPress on cPanel is fine-tuned to deliver superior performance, security, and provide best-in-class hosting.
UltraStack ONE for WordPress
Our all-in-one Hosting for WordPress platform is the ultimate choice for website owners who want to simplify their hosting and management process for their high-performance servers.
Website Services & Software
Web Design Services
Get detailed answers to your questions about our Website Design and Maintenance Services, including getting started guides and common tasks.
Backup Manager
Give yourself peace of mind with Backup Manager. Automatically backup your files, databases, email and cPanel account settings on an external server.
Softaculous
Easily install, upgrade, and manage over 400 web applications, site builders, and frameworks with Softaculous. Save time from manually uploading installation files and configuring databases with cPanel.
Guides That Apply To Every Product
Billing, email, security, and account management work the same no matter which plan you’re on. Start here when the topic isn’t tied to one product.
Still Stuck?
Community Forum
Ask other customers and our support team in the Community Support Forum.
Open a Ticket
For server-specific issues that need eyes on your account.
Live Chat
24/7 Support for customers with active hosting plans.
Upgrade To High-Availability Cloud Server
InMotion Hosting is proud to announce our High-Availability Cloud Server service! This service, known as HA-S, allows you to transfer from your NVMe SSD VPS account to a VPS account that uses cloud technology. High-availability means your account is powered by the cloud, giving your VPS Hosting real-time redundancy and ensuring that if anything happens Read More >
How To Migrate Customers to Your Reseller Server
Among the many important functions of a reseller host, customer migration provides a valuable service. If your customers have multiple domains or they are having trouble gathering their site files, you may be requested to help with migrating their account to your Reseller Hosting environment. Website Transfer Services We receive many Website Transfer Requests at Read More >
Getting Support for your Dedicated Server Hosting Package
Technical Support is not just about trying to solve a technical problem, it is also about caring for your customers. All of our dedicated server hosting packages include different options of support. However, to give you initial assistance and to make sure that you start off on the right foot, a period of managed hosting Read More >
Using Dedicated IPs as a Reseller
As a reseller host, you receive a specific IP address for your main account. This IP is automatically assigned to all other cPanel accounts you create. This means that all of your customer accounts will have the same IP address for their cPanel account and any websites on it. This main IP address will be Read More >
Configuring the Value (Price) of Hosting Packages as a Reseller
In this guide we are going to cover some of the considerations you should make when pricing out your reseller hosting packages. We will discuss pricing from a customer perspective and flip it around to see how customer expectations can affect your bottom line. Determine Value from the Customer Perspective Before pricing out your hosting Read More >
How to Market Yourself as a Reseller
Introduction In the course of managing your web hosting enterprise it is easy to get sidetracked by technical concerns. The advantages of your reseller hosting plan is that we have the technical side covered. So you can focus on the best ways to make your company stand out in the web hosting marketplace. Develop a Read More >
Building Your Brand as a Web Hosting Reseller
An Introduction to Building Your Reseller Brand In this guide we will present some of the various ways you can begin to build a brand as a web host reseller. The benefit of reseller hosting is that we have taken care of a lot of the difficult work for you. You do not need to Read More >
How To Provide Support as a Reseller
As a reseller you can provide support for your customers based on your availability and resources. Providing support is certainly not a requirement. For example, you could provide support only to customers who purchase a support package. InMotion Hosting offers free support 24 hours a day; but if your enterprise is operating on a smaller Read More >
Branding Your Reseller Hosting Services
As a reseller host you have access to WHM (Web Host Manager). From within the WHM interface you have virtually unlimited access to the cPanel interface your customers will interact with. One of the important WHM functions for resellers is the Branding feature. Branding lets you change the look and feel of your cPanel. Why Should Read More >
Elements of a Reseller Hosting Package
In this article: Hosting resources Settings Pre-Made Packages As a reseller you have the option of creating hosting packages for your customers. You can determine how much value you would like to attach to the following resources, settings, and options, but in this article you will learn more about them and what they do. Remember Read More >
VPS Snapshots and the Best 5 Ways to Use Them
Snapshots are a VPS solution provided by InMotion hosting for customers using our Managed and Cloud VPS products. With this feature you can create a single backup of the state of your entire container, including running processes, and restore it back to that point at any time. The difference between snapshots and regular backups is Read More >
Managing Tags in WordPress
One of the features provided by WordPress to help viewers find content in a WordPress site are Tags. Tags can be used to help identify content within a post or provide keywords that are associated with a particular topic. This tutorial will demonstrate how to sort, search, and edit tags in the WordPress Administrator. Sorting Read More >
How To Install the Official Twitter Plugin in WordPress
In course of managing your web presence, you may find it necessary to update your social media audience when you make changes to your site or publish new content. In our Support Center, we have many recommendations for popular plugins you can use. In this guide I will show you how to install the official Read More >
How to Create a WordPress Page
A WordPress Page is a webpage that will show up in your menu bar for your website visitors to access. If you have a business website you may have pages for about us, contact us, or location. Pages are always available in your menu bar and are not stored like posts in chronological order. They Read More >
How to Create a Post in WordPress
In this tutorial, we will show you how to create a Post in WordPress. Posts are treated much like digital entries into a journal. Posts are displayed in chronological order with the most recent post at the top. Pages and posts are both key components of a WordPress site. For more information, see our full Read More >
WordPress Akismet XSS Vulnerability
CMS Plugin Issue Resolution WordPress Akismet XSS security vulnerability Upgrade Akismet to alteast version 3.1.5 to fix the security flaw This vulnerability affects everyone using Akismet version 3.1.4 and lower and have the WordPress “Convert emoticons to graphics on display“ option enabled, which is the case by default on any new WordPress installation. The issue Read More >
JetPack plugin for WordPress Vulnerability Alert
Security Issue: JetPack Vulnerability – critical update Status: Update has been released- users should be using 3.7.1 or higher. Who is impacted? WordPress websites using the Jetpack plugin lower than version 3.7.1. Last week (October 1), Sucri released a Public Disclosure of Vulnerability concerning a cross-site scripting vulnerability affecting the Jetpack plugin for WordPress. The Read More >
How to Change Themes in BoldGrid for WordPress
There may be a time after you have already built your first site that you decide the theme is no longer working for you. You do not need to go thorough the hassle of rebuilding your entire site. You can simply just change the theme and keep all other data on the site. Below we Read More >
How to Restore a Softaculous Backup
The previous guide showed you how to create and download a backup using Softaculous. In this tutorial, we will show you how to restore the backup you created using Softaculous. This is helpful since it allows you to restore your own full website backup, including your database. Restoring your website using a Softaculous Backup Log Read More >