A favicon is the tiny icon that appears in the tab next to your domain name. It used to appear in the address bar next to your domain name, but it has been removed from that location for security reasons. The one exception is the Microsoft Internet Explorer which still shows the favicon next to Read More >
Product Guides
Welcome to the InMotion Hosting Product Guides
This page helps you get started, whether you’re setting up a new website or exploring our products. Select a product below to access tutorials, setup guides, and troubleshooting articles tailored to your hosting plan or service.
Web Hosting
Dedicated Hosting
Dedicated Linux servers that are completely customizable to meet your enterprise level needs.
Business Shared Hosting
Quickly launch your web presence with our affordable Business Shared Hosting plans.
Reseller Hosting
Be your own web hosting provider to your customers with our affordable Reseller Hosting plans.
Reseller VPS Hosting
Be your own web hosting provider to your customers with our affordable Reseller VPS Hosting plans.
Managed VPS Hosting
Learn how to get the most out of your Managed VPS Hosting plan using cPanel/WHM or Control Web Panel.
Hosting for WordPress
Our Hosting for WordPress on cPanel is fine-tuned to deliver superior performance, security, and provide best-in-class hosting.
UltraStack ONE for WordPress
Our all-in-one Hosting for WordPress platform is the ultimate choice for website owners who want to simplify their hosting and management process for their high-performance servers.
Website Services & Software
Web Design Services
Get detailed answers to your questions about our Website Design and Maintenance Services, including getting started guides and common tasks.
Backup Manager
Give yourself peace of mind with Backup Manager. Automatically backup your files, databases, email and cPanel account settings on an external server.
Softaculous
Easily install, upgrade, and manage over 400 web applications, site builders, and frameworks with Softaculous. Save time from manually uploading installation files and configuring databases with cPanel.
Guides That Apply To Every Product
Billing, email, security, and account management work the same no matter which plan you’re on. Start here when the topic isn’t tied to one product.
Still Stuck?
Community Forum
Ask other customers and our support team in the Community Support Forum.
Open a Ticket
For server-specific issues that need eyes on your account.
Live Chat
24/7 Support for customers with active hosting plans.
Move WordPress folder
Before moving or making changes to your WordPress site, you should always make a backup! Create the new location for your WordPress core files. Use the option in cPanel to create a subdirectory if necessary. You can also use FTP or the cPanel File manager. Make sure that any existing files in the new location Read More >
How to Change your Softaculous Theme in WHM
In this tutorial, we will show you how to change your Softaculous theme in WebHost Manager (WHM). This allows you to further personalize the Softaculous installer for the cPanels you are hosting. You can purchase a Softaculous license from AMP (Account Management Panel) at any time. You must have root access to your VPS or Read More >
How to Install WordPress in a Subdirectory
WordPress is normally installed directly to a domain name. It can also be installed to the subdirectory of a domain. The limitations of installing WordPress may depend on the number databases that your host allows for your account. If you’re limited to one database, then WordPress can only be installed once -using a domain name Read More >
How to Enable or Disable Automatic WordPress Updates
WordPress added automatic upgrades starting in version 3.7. Automatic upgrades are important because they keep your WordPress installation updated with the latest security patches and overall WordPress fixes or additions. The following tutorial shows you how to enable or disable automatic upgrades, though we strongly recommend that you not disable your automatic upgrades. How to Read More >
How to Create Categories in WordPress
If you are using WordPress to publish multiple pages of content for you viewers, then you will want to use Categories. WordPress uses the category option in order to provide organization for your content. In turn, providing this organization helps your users find similar or other content within your WordPress site. Use categories to create Read More >
WordPress Caching Rewrites
WordPress Caching Below are the steps to fix the re-writes for both plugins, WP Super Cache and W3 Total Cache. WP Super Cache Re-Writes Go into your File Manager after logging into your cPanel. Please make sure you have Show hidden files checked. Find your .htaccess in the document root of the website in question. Read More >
WordPress link-template.php.suspected Issue
Issue: Some WordPress user are reporting a link-template.php.suspected error message. This is possibly related to a previous security vulnerabilty, or hack that was never fixed. Status: InMotion Hosting and the WordPress community are currently investigating this report. Who is impacted? Only some users of WordPress are reporting this issue . Additional information: See the post Read More >
How to Install Gravity Forms in WordPress
In this tutorial: Install Gravity Forms Setup reCAPTCHA In WordPress, forms allow your visitors to submit information to you. Of the many form plugins available, Gravity Forms by rocketgenius is one of the most popular. In this tutorial, we will show you how to install Gravity Forms in WordPress. Since Gravity Forms is a commercial Read More >
WordPress Plugin XSS Vulnerability
Issue: A serious XSS security vulnerability was discovered and disclosed this morning that affects hundreds of WordPress plugins, which in turn affects millions of websites. Status: Anyone who manages or maintains a WordPress site is strongly urged to update ALL plugins immediately. Who is impacted? People running WordPress websites with the following plugins: Jetpack WordPress Read More >
How to Access & Use the Theme Customizer in WordPress
In this tutorial: Accessing the Theme Customizer Using the Theme Customizer WordPress has a built-in Theme Customizer that makes it easier to modify your theme. How to Access the Theme Customizer Login to your WordPress Dashboard Click the Appearance link in the navigation menu. Roll the mouse over your theme and click the Customize button. Read More >
Security Alert – 4/14/15 – BuddyPress Plugin for WordPress
Issue: BuddyPress has released a security update (version 2.2.2). They are recommending to update to this latest version. Status: Update has been released. Who is impacted? Websites running the WP REST API Plugin for WordPress. Why was this update released? BuddyPress version 2.2.2 was released to address two potential security issues and has a few Read More >
Security Alert – WP Rest API plugin for WordPress
Issue: WP REST API plugin has released a critical security update (version 1.2.1). They are urging everyone to update to this latest version. Status: Update has been released. Who is impacted? Websites running the WP REST API Plugin for WordPress. Why was this update released? WP REST API plugin version 1.2.1 was released to address Read More >
Fixing the 500 Internal Server Error with WordPress
The latest version of WordPress requires that the PHP version be set to version 5.4 or higher. By default, new InMotion Hosting accounts are set to version PHP version 5.4. However, in some cases, this version may have been changed. For more information, please see how to change the PHP version in cPanel. The 500 Read More >
Creating a Page or Post in WordPress
When using WordPress, you’ll be working with Pages and Posts very often. For a photographer, you’ll generally want to use a page for your galleries or portfolio. If you want to highlight a specific image or have a set of images that you’ll continually update, a post may be better. There are more differences. Posts Read More >
Creating a Header Image for your WordPress Photo Site
Depending on your theme, you may need to create a header image that goes across the top of your website. Here’s an example: The following tutorial will show you how to create an easy header image or banner using a graphics tool. Login to the WordPress Administrator Dashboard. The first thing you should do is Read More >
Creating a Menu for your WordPress Photography Site
Before you create a menu for your website, you should consider how it will affect your website appearance and navigation. You should also have pages that can be used to build the menu. The following tutorial shows you how to build a menu in the twenty-fourteen theme. Login to the WordPress Administrator Dashboard. Click on Read More >
How to Install WordPress Manually
The easiest way to install WordPress is to use the WordPress Softaculous installation. This is available if you are an InMotion Hosting customer. If you are not, you must perform a manual installation. The following tutorial will walk you through a manual installation of WordPress. Create the Database Before we begin the installation of WordPress Read More >
Remove Comments from a WordPress Page or Post
WordPress was built for interaction with people in mind. All pages and posts can allow discussion in the form of comments. However, there are circumstances when comments are not welcome on a post. For example, the post may simply be an announcement or shared information. The WordPress interface does allow for the comment option to Read More >
Creating a Static Page in WordPress
A website that is used for displaying your photos will have pages that consist primarily of text and images. WordPress calls these pages, static pages. While all pages and posts within WordPress have the option to allow user interaction, static pages can be created with the option for user interactivity removed. The following tutorial will Read More >
