How to Enable Two-Factor Authentication for the Web Host Manager If you wish to help secure your Web Host Manager login then using two-factor authentication is one of the options that you have. In order to user two-factor authentication for your Web Host Manager (WHM) on your VPS Hosting account, you will need to be Read More >
Product Guides
Welcome to the InMotion Hosting Product Guides
This page helps you get started, whether you’re setting up a new website or exploring our products. Select a product below to access tutorials, setup guides, and troubleshooting articles tailored to your hosting plan or service.
Web Hosting
Dedicated Hosting
Dedicated Linux servers that are completely customizable to meet your enterprise level needs.
Business Shared Hosting
Quickly launch your web presence with our affordable Business Shared Hosting plans.
Reseller Hosting
Be your own web hosting provider to your customers with our affordable Reseller Hosting plans.
Reseller VPS Hosting
Be your own web hosting provider to your customers with our affordable Reseller VPS Hosting plans.
Managed VPS Hosting
Learn how to get the most out of your Managed VPS Hosting plan using cPanel/WHM or Control Web Panel.
Hosting for WordPress
Our Hosting for WordPress on cPanel is fine-tuned to deliver superior performance, security, and provide best-in-class hosting.
UltraStack ONE for WordPress
Our all-in-one Hosting for WordPress platform is the ultimate choice for website owners who want to simplify their hosting and management process for their high-performance servers.
Website Services & Software
Web Design Services
Get detailed answers to your questions about our Website Design and Maintenance Services, including getting started guides and common tasks.
Backup Manager
Give yourself peace of mind with Backup Manager. Automatically backup your files, databases, email and cPanel account settings on an external server.
Softaculous
Easily install, upgrade, and manage over 400 web applications, site builders, and frameworks with Softaculous. Save time from manually uploading installation files and configuring databases with cPanel.
Guides That Apply To Every Product
Billing, email, security, and account management work the same no matter which plan you’re on. Start here when the topic isn’t tied to one product.
Still Stuck?
Community Forum
Ask other customers and our support team in the Community Support Forum.
Open a Ticket
For server-specific issues that need eyes on your account.
Live Chat
24/7 Support for customers with active hosting plans.
VPS Hosting Technical Support Options
Your VPS hosting plan includes several support channels. This article covers every VPS support option available to InMotion Hosting customers, from self-service tools to premium upgrades, so you can reach the right resource the first time. VPS Support Options Included with Your Plan AMP (Account Management Panel) The Account Management Panel (AMP) is your starting Read More >
How to Update cPanel in your VPS
Note that cPanel creation is no longer unlimited. For more information, please see cPanel Pricing Changes. You can see the pricing that now applies to cPanel licenses. To learn more about the change, please see our FAQ on cPanel Pricing. Note that you will need root access in order to use these directions. These directions Read More >
How to Transfer Email to your VPS
Steps to Transfer Email using IMAP A typical task when moving from your old host to your new VPS server is the transfer of email accounts. The process of transferring emails can vary based on if your old account was also using cPanel. If your old host did use cPanel, then you can simply use Read More >
Editorial Calendar Plugin for WordPress
Managing your content is WordPress’s main job. But, you need to use WordPress strategically. Anyone who writes for the web or creates new content must have an editorial calendar. Maintaining a detailed editorial calendar helps you plan content and new campaigns strategically so you can make the best use of trends. In this article, we’ll Read More >
How to Install WordPress on an Addon Domain
WordPress is installable on any domain regardless of whether it is your primary domain or a secondary domain. With Softaculous, you can install WordPress on an addon domain in the same way that you would install WordPress on your primary domain. This does not require a WordPress.org account prior to setup. Installing WordPress on an Read More >
How to Scan your WordPress site for Malware with iThemes Security
You can scan your WordPress website for malware using the iThemes security plugin. This scan is run from your dashboard, and is powered by Sucuri SiteCheck which “checks for known malware, blacklisting status, website errors and out-of-date software.” This can help WordPress website users identify security risks or issues. We will now show you how Read More >
Introduction to WordPress
WordPress is a Content Management System (CMS) you can use to build a website. WordPress was originally designed as a blogging platform, but it can be used to build and launch any kind of website. How to Install WordPress Installing WordPress involves two important actions. You must first create a MySQL database and database user. Read More >
Dedicated Backup Storage
In this article, we will discuss backup storage options for your Dedicated Server and provide links to our full walk-through tutorials. You have the ability to set up automated backups from WHM, perform cPanel backups, or purchase the backup service from InMotion. This is an important aspect of managing a dedicated server, as it can Read More >
How to Setup Multiple Destinations for your Dedicated Server Backups
Backups are extremely important and should be kept in at least one different physical location than your dedicated server. WHM allows you to create additional destinations for your backup files. This ensures that you have a backup available to you if a disaster strikes and the data center files are lost. Follow the directions below Read More >
How to Get Your Dedicated Server Backups Restored
Restoring a backup made with the InMotion Backup Manager is done through the Backup Manager interface in cPanel. Backups are created per cPanel account. When you log in to the Account Management Panel (AMP), you will be able to select the specific cPanel account and then use the Backup Management interface to perform the restoration. Read More >
Changing Your WordPress Dashboard Language
When you first install WordPress the Admin dashboard is in English, by default. However, you can easily change the language setting right from your Admin dashboard. Read on to learn more. Are you ready to unleash the full power of WordPress? Be sure to check out the many features WordPress Hosting by InMotion Hosting includes Read More >
How to Change Your WordPress Timezone
In this tutorial, we will show you how to change your WordPress Timezone via your WordPress Dashboard. This will allow you to display the time that Pages and Posts were published in your local timezone. Setting the timezone is important for ensuring your content’s date/time is appropriately set in items like meta data and RSS Read More >
How to Install and Use the Lightbox Gallery Plugin in WordPress
In this tutorial we will show you how to add a photo gallery to your WordPress website using the Lightbox Gallery plugin. First, we will walk you through installing and activating the Lightbox Gallery plugin. Then, we will show you how to create a Gallery and add it to a Page/Post with a shortcode. Install Read More >
Migrating Customer Profiles to Your Reseller Account
When working with your reseller clients. You may have people sign up with you that already have hosting accounts elsewhere. You will need to move their accounts over to your reseller server. Below we quickly discuss the different methods of migrating accounts and link to the insructions for each. Migrating From Another cPanel Host If Read More >
How to Migrate Databases into your Reseller Server
In this article, we will show you how to migrate your customers’ databases into your reseller hosting account. At this point, you should have already created a cPanel account. These steps will also work on the VPS reseller program as well as the shared option. How Do I Know if my Customers are using a Read More >
How to Add the Social Media Widgets Plugin to WordPress
In this tutorial we will show you how to add Social Media buttons to your WordPress site using the Social Media Widget plugin. Linking to your social media accounts with buttons (such as Facebook, Twitter, Google+, Instagram) allows visitors to easily find and follow you. This can add another level of interaction with people who Read More >
Introduction to Notifybot for WordPress
What is Notifybot? Very simply put, Notifybot is a WordPress plugin that allows you to monitor your WordPress website in a variety of ways. It has many options and its easy to use which makes it the perfect plugin for WordPress users and developers alike. If you use Gravity Forms or Easy Digital Downloads it Read More >
How to Fix the HTTP Image Upload Error in WordPress
When working with images in WordPress, it is possible that you get an error when uploading to your site. This error is a rather vague HTTP error. This can leave many people puzzled as to how to fix this. Here we will show you one method to correct the error in your WordPress site. Read More >
How to Reset WordPress Permalinks
In this tutorial, we will show you how to reset your WordPress Permalinks. Resetting permalinks rebuilds your link structure for WordPress. Often, this process must be performed after migrating a WordPress website, or when troubleshooting 404 errors. This is accomplished by choosing a different permalink setting and saving it. Then putting the permalink setting back Read More >