Hosting with cPanel offers a powerful webmail interface that you can use to check your mail from anywhere. In this article, you will learn how to login to webmail and about some of the options you will see.
- Where do I Login to Webmail?
- What is Webmail?
- Steps for Logging into Webmail
- Troubleshooting Webmail Problems
- What’s Next?
Where do I Login to Webmail?
Enter your domain name below and click the button to visit your webmail login page.
You will be asked for a username and password. The username will be your full email address (all lowercase). The password will be your email address password. Forgot your password?
What is Webmail?
There are several ways you can check your email. For example, you can setup a desktop email client such as Microsoft Outlook, Mac Mail or web-based clients such as Gmail to check your email. You can also check your email from your phone, such as an iPhone or an Android phone.
Like the previous examples, webmail is another tool you can use to send and receive email. Webmail is different because you can access it using a web browser. It doesn’t require you to setup the software. You can simply log into webmail and begin to use it.
Note: Before you attempt to log into webmail, be sure that you have first created an email address within your cPanel.
Steps for Logging into Webmail
The steps below will show you how to login to webmail. In this example, we are assuming the email address you want to check is [email protected]
- There are a few different URLS that access your webmail:
While example.com/webmail is the standard choice, the other options are available if the first one does not reach your webmail login due to a DNS error, firewall, or redirect.
Be sure to replace example.com with your actual domain name.
- Enter your username and password, and then click OK.
User Name: Enter your full email address, all lower case
Password: Enter your email address’ password
- You should now be logged in! Click on one of the three webmail clients and get started using your email!
How to Log into Webmail from cPanel
You can also log into webmail via the convenient cPanel interface.
- Log into cPanel
- Click Email Accounts
- Find the email account you want to check and click Check Email
Troubleshooting Webmail Problems:
I am not prompted for a username / password
If you are not asked to enter a username and password when visiting example.com/webmail, please instead try going to webmail.example.com.
This issue is usually caused by a firewall within your network blocking the webmail ports of 2095 and 2096. Using webmail.example.com allows you to access webmail over port 80, the normal port used for web traffic.
I forgot my password
If you forgot your email address’ password, the easiest solution is to reset your email address password within cPanel and then try to log into webmail again.
Should I Click on Horde or Roundcube?
Which client you use is largely a matter of personal preference. Horde has many highly customizable features and options, but this can make the software slower and more “busy”. Roundcube has a clean, modern look and feel to it, similar to a desktop client like Outlook or Mac Mail, but fewer readily available features.
Note: The cPanel interface has changed to a theme called Paper Lantern. When you log into webmail, you will see the option for the different types of clients available. There will be a gear symbol in the menu bar at the top of the screen that allows you to select which Webmail client you wish to use.
In addition to webmail, there are a few other email features that can be used on our servers. You may be interested in learning more about:
- Email Forwarding – automatically forward emails to another email address
- Auto Responders – going on vacation? setup an auto respond to notify others when they email you that you are out of the office
- Spam Assassin – if you’re having a problem with spam, start by setting up and configuring Spam Assassin
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