InMotion Hosting Support Center

With spam comprising almost 80% of all emails sent across the planet, it is definitely important to try and filter them out as best you can. With a tool like SpamAssassin, each email will be evaluated against a score standard and either allowed to pass to your mailbox or flagged as spam and dealt with accordingly. With a range of 0-10, the default setting for SpamAssassin is 5, which is right in the middle. The guide below will help you in changing the spam score in your SpamAssassin tool.

Changing your SpamAssassin score setting

  1. Log into your cPanel interface.
  2. click on the tool iconFrom the main cPanel page, look for the Mail category. Once there, locate and click on the Spam Assassin icon.
  3. Click the configure buttonYou are taken to the main SpamAssassin page. Look to the top of the page an ensure that SpamAssassin is enabled. Scroll to the bottom of the page and click on the Configure SpamAssassin button.
  4. set your new threshold scoreYou are taken to the SpamAssassin configuration page. At the top of the page is the field entitled required_score. The value for this field is the score an email must achieve before being considered spam. To filter more spam, set the number lower. To be more relaxed on what is considered spam, set the number higher. In our example, we want to filter a bit more spam, so we set it to 4.
  5. Once you have set your new score, scroll down to the bottom of the page and click on the Save button to finalize the change. On the main page, the number displayed on the Score setting under the Filters section is still 5, this is normal and does not mean that the score reverted to 5.

Support Center Login

Social Media Login

Social Login Joomla

Related Questions

Here are a few questions related to this article that our customers have asked:
I'm still getting spam with Spam Assassin
Would you like to ask a question about this page? If so, click the button below!
Ask a Question
n/a Points
2014-07-18 7:35 pm
Anything else i can do ?
40,028 Points
2014-07-21 1:01 pm
Hello cnmpat,

What is it exactly you want to do? Is there a specific spam issue you are having? Be sure to check out all our articles on fighting spam to see if any of those help as well.

Kindest Regards,
Scott M
n/a Points
2016-03-15 4:58 am

"On the main page, the number displayed on the Score setting under the Filterssection is still 5, this is normal and does not mean that the score reverted to 5."Well what on earth is the point of this drop down menu then? 

5,878 Points
2016-03-15 10:09 am
This is a cPanel configuration that offers you a different interface. If you prefer using the dropdown you can try it and see if it gets you the desired results. If you prefer the look and options available under "Configure Spam Assassin" then you can make the necessary adjustments there.
n/a Points
2016-03-17 12:31 pm

The drop down menu says 5. If you change it, it reverts to 5. It doesn't change the setting in "Configure Spam Assassin" and changing the setting in "Configure Spam Assassin" doesn't alter the number showing in the drop down menu. In other words it appears to do nothing. You can't have a setting that doesn't show it's been set.

25,520 Points
2016-03-17 2:05 pm
Hello Digby,

Thank you for contacting us. The 'drop-down' menu is only for the 'auto-delete' option, and is not the same as your setting in the 'configure spam assassin' section. Here is a helpful link to the official SpamAssassin documentation that includes information on the Spam Auto-Delete filter.

The steps in the guide above are the only way to view/adjust your spam assassin setting.

If you have any further questions, feel free to post them below.

Thank you,
n/a Points
2016-03-19 7:47 am

Thanks. It would be very useful to have a link to the Spam Box. There are links to Disable Spam Box, and Clear Spam Box but since cPanel removed the link to webmail, it takes a lot of clicking to get to spam or junk folders. And there are more than one if you have multiple email accounts. It is all overly confusing. 

Post a Comment

Email Address:
Phone Number:

Please note: Your name and comment will be displayed, but we will not show your email address.

9 Questions & Comments

Post a comment

Back to first comment | top

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!