After setting up Outlook 2013/Office 365 as IMAP, you will most likely need to subscribe to your Inbox. In this guide we will show you how to accomplish that, so you can see your folders such as Sent, trash, etc.
How to Subscribe to Your Inbox:
- Open Outlook, click File, then Account Settings. Choose Account Settings…
- Click your email account, then click the Change button.
- Click the More Settings button, then the Advanced tab.
- In the Root folder path field, enter INBOX (with all caps). Then click the Ok button to save your changes.
Congratulations, you are now subscribed to your INBOX folder, it will take some time to display your folder contents. The time-frame depends how many emails are stored in the folders.