Configuring the general settings in OpenCart 1.5 Updated on August 16, 2021 by Carrie Smaha Once you have installed OpenCart, the next step is to configure the basic General Settings. These settings contain general information such as your store name, address, phone, and e-mail. Please see our article on installing OpenCart if you have not installed OpenCart and wish to do so. How to configure Open Cart general settings Log Read More >
How to Log in to WebHost Manager (WHM) Updated on April 12, 2024 by InMotion Hosting Contributor WebHost Manager (WHM) allows server administrators to manage cPanel accounts. When you want to modify settings for multiple cPanel accounts, Below we cover: WHM is only available with Managed VPS Hosting, Managed Dedicated Hosting, and Reseller Hosting. What is my WHM Username and Password? Since cPanel is tied into WHM, you use the same cPanel Read More >
How to Monitor Disk Space and Bandwidth Usage Updated on July 9, 2024 by Brad Markle Within your WHM (Web Host Manager), you have the ability to monitor WHM disk usage and bandwidth usage for the cPanel accounts that you manage. This can help you determine the specific accounts that are using up most of your server resources. This guide will show you how to monitor cPanel disk space and bandwidth Read More >
Editing the lib.php file in Moodle Updated on August 16, 2021 by Carrie Smaha Editing the lib.php file is one possible work around for resolving an issue with a Moodle installation completed through Fantastico in cPanel. Once the installation is complete and an administrator logs into Moodle, a blank white screen appears instead of the expected administration error. This error, caused by a PHP version mismatch can be resolved Read More >
Moodle Requires PHP 5.3.2 – Work Around Updated on August 16, 2021 by Carrie Smaha Users of Moodle 2.1 and higher versions may experience an issue when attempting to install Moodle (using Fantastico or manually). Users who install Moodle through Fantastico are able to complete the installation but will see a blank white screen when attempting to log in. Users who attempt to install Moodle manually, will receive an error Read More >
How to Change your root Password in WHM Updated on December 9, 2025 by InMotion Hosting Contributor It’s best practice to rotate all your passwords on a regular basis. It’s important to maintain security for your root password due to the access root provides to your server. Having root access on a Linux server is similar to having administrator access on a Windows computer. You must have root access to your server Read More >
How to Set the Server Time Zone in WHM Updated on August 16, 2021 by Carrie Smaha At times, you may find the need to change the server’s time zone settings to reflect your timezone. This can be easily accomplished through WHM. If you’re not familiar with WHM please review our VPS/ Dedicated WHM article. Please be advised, you must have root access to change the time zone on the server. Setting the Read More >
Resetting your FTP Password in cPanel Updated on September 3, 2021 by Carrie Smaha If you have forgotten the password for an FTP account you created, or just want to reset it, you can easily change it in cPanel. In this guide, we will show you how to change the password for FTP accounts in cPanel. For more information on setting up an FTP account, please see our FTP Read More >
Setting up a Gravatar Updated on September 24, 2020 by Carrie Smaha Gravatar is an abbreviation for Globally Recognized Avatar. An avatar is a representation of a person sort of like an icon. So, a Gravatar is a universally recognized avatar that you can easily use to display a photo or image next to your screen name when posting on a forum or blog. One of the Read More >
How to give (or remove) shell access to cPanel accounts Updated on September 24, 2021 by Brad Markle When creating and managing cPanel accounts within WHM, you can decide whether to allow them shell access or not. How to allow shell access when creating a cPanel account When creating a new cPanel account, select the option, “Select Options Manually” After doing this, you will see the option to allow or prevent “Shell Access” Read More >
An Introduction to Branding cPanel for your users Updated on May 26, 2022 by Brad Markle This article pertains to WHM, a feature only available to VPS Hosting, Dedicated Hosting, and Reseller Hosting users. Shared Hosting users do not have WHM access. With WHM access, you can brand your cPanel accounts. This will allow you to brand cPanel with your company logo / colors / etc. While you have many options Read More >
How Can I Compress / Uncompress Files Using the File Manager? Updated on September 23, 2020 by InMotion Hosting Contributor In this tutorial: Compress Files Uncompress Files Your File Manager allows you to both compress (zip) and uncompress (unzip) files. How to Compress Files Go to the File Manager. Navigate to the folder where the files you want to compress are While holding down your Ctrl key, click on each file that you would like Read More >
How to Upgrade / Downgrade a cPanel account using WHM Updated on May 26, 2022 by Brad Markle If you setup packages within WHM and used them when creating cPanel accounts, you can easily use those same packages when upgrading / downgrading accounts. For example, if you have one package that offers 1 addon domain while another offers 10, instead of manually adjusting this number, you can upgrade the cPanel account to the Read More >
How to Customize a cPanel Account in WHM Updated on May 26, 2022 by InMotion Hosting Contributor Once you have created a cPanel account within WHM, you can modify a cPanel account using the “Modify an Account” feature to make any changes. You can make many changes, including: the cPanel username the main domain on the account cPanel features, such as the number of addon and parked domains disk quota and bandwidth Read More >
Installing Prestashop 1.4 Manually Updated on December 31, 2020 by Carrie Smaha PrestaShop is a free e-commerce solution that allows you to sell your products online. Since Prestashop is accessed via a web browser, you can manage your store from any computer that has internet access. For more information on PrestaShop, please visit their website. How to manually install Prestashop 1.4 Create a database for your store Read More >
Using InMotion Hosting’s Memory Viewer WordPress Plugin Updated on August 16, 2021 by Brad Markle While WordPress is great software because of its ease of use, it does have a history of using excessive server resources (such as memory and/or cpu time) at times. This is not always the fault of WordPress directly, but instead it could be the result of either: a “bad” plugin a custom theme With so Read More >
How to Suspend / Unsuspend cPanel Accounts Within WHM Updated on June 23, 2022 by Brad Markle If you are an InMotion Hosting customer and your account has been suspended, the page you’re probably looking for is our Account Suspensions page. WHM allows you to suspend / unsuspend accounts. This is typically only used when an account you manage reaches a delinquent billing status or is abusing resources on the server. When Read More >
How to Reset Your WordPress Admin Password Updated on November 14, 2023 by InMotion Hosting Contributor If you have ever lost or forgotten your password to access the WordPress dashboard, it can be very frustrating. WordPress provides quite a few options to reset or change your WordPress password. If you’re unable to login after two attempts, consider waiting at least 15-30 minutes before trying again. Otherwise, you risk temporarily locking your Read More >
Viewing Hidden Files (htaccess) in cPanel’s File Manager Updated on June 7, 2023 by InMotion Hosting Contributor By default, when you use the File Manager in cPanel, it doesn’t show hidden files. Hidden files are any file that begins with a dot, such as .htaccess. .htaccess is a common file to edit, so to edit the file using your File Manager, you’ll need to have the option selected to show hidden files. Read More >
How to Create a Package within WHM Updated on May 26, 2022 by Brad Markle A package specifies several different values for a cPanel account. For example, you could offer a “power” package that includes 5 addon domains while you have a “pro” package that includes 16 addon domains. When creating new cPanel accounts, you can assign specific packages to each cPanel account. This helps to not only speed up Read More >
