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Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.

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Answered

Where do I find sql server name?

warrinercja 7 years ago in Server / Server Usage 0
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Answered

ioncube

rtpont 7 years ago in Server / General Server Setup 0
Ihave tried to install a acurax floating social media plugin and when insatlled i get the following message when I load the site:
Site error: the file /home/northc35/public_html/wp-content/plugins/premium-floating-social-media-icon/function.php requires the ionCube PHP Loader ioncube_loader_lin_5.3.so to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation.

I have has to disable it in order for the site to operate.
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Answered

Streaming Long or Large Video files with Jplayer

timatidg 7 years ago in Server / General Server Setup 0
I plan to use Jplayer to stream HTML5 (and Flash fallback) videos from MP4 files. These video might be 45 minutes in length, for example.
Are there any file size limits or issues which would impact the ability to do this or the quality of the result? (This is on a "Business Class Hosting" account with unlimited file storage and bandwidth.)
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Answered

Can you please increase max allowed packet size for my server?

canna 7 years ago in Server / General Server Setup 0
Right now it is
"MAX_ALLOWED_PACKET 5242880"

Can you please increase it to at least 16mb? 64mb or more would be nice, but i need at least 16mb to run my applications. Thanks!
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Answered

mysqladmin

Valla 7 years ago in Server / General Server Setup 0
how to get mysqladmin access?
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Answered

My whm and cpanel login not working

crybaby 7 years ago in Server / General Server Setup 0
<div>My username I thought for cpanel and whm is: ****** The password is supposed to be: ******** I cannot login to either on the tem urls for both i was given</div>
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Answered

ASP.net

mikenmir 7 years ago in Server / General Server Setup 0
<div>Is ASP.NET supported by any InMotion hosting plan</div>
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Answered

trouble with account passwords

glenda 7 years ago in Server / General Server Setup 0
my account passwords have failed one by one. first my WHM failed, then my domain FTP password failed and now my email password cannot be recognized. What is going on?

I discovered the email password problem when I tried to submit a support ticket due to issues with my Wordpress site contacting the server via FTP.
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Answered

login to Inmotion Hosting for support

why is it that I need to login several time before I can get through. Even when I go through CPanel, I have to login 2 or three times.
Is it because my site is not at the root level? it is pretty annoying to have to login several times.
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Answered

VPS Loads high when no one is on site

I have a VPS and occasionally the site seems slower and I check the load averages and the are up around .50 and no one is on the site. what can cause this?