How Do I Create Backups Of Large Files (over 5GB)?

  • updated
  • Answered

Good day,

Every time we try to create a full back up our allocated space fills up and then the website doesn't work and we are locked out of the cpanel so cannot download and delete the backup. We then have to contact support and get them to delete the file. Is there a way to avoid this (short of upgrading our account).


Hello cking,

Thank you for your question about creating backups. Since anything over 6GB will fail due to the size (and you are well over that), I recommend performing a backup via FTP. Essentially, just downloading all the files/folders.

If you have any further questions, feel free to post them below.

Thank you,