How to Troubleshoot cPanel Backup Errors? Kelechi 5 years ago updated 5 years ago Answered Please, I made a full backup of my Cpanel sometime ago with this link (https://secure260.inmotionhosting.com:2083/?goto_app=Backups_Home) sent to me by inmotion. Right now, the account has expired. But before the expiration date, I applied for a transfer of the domain name account (rochmac.com) to another registry. And now, I have been trying to restore the Cpanel backup but keep getting this error gzip: stdin: not in gzip format /usr/bin/gtar: Child returned status 1 /usr/bin/gtar: Error is not recoverable: exiting now How would you rate the customer service you received? Satisfaction mark by Kelechi 5 years ago Good, I'm satisfied Bad, I'm unsatisfied Add a comment about quality of support you received (optional): Save Cancel