Welcome to the InMotion Hosting
Community Support Center!

It's time to get an answer! Our Customer Community Team monitors questions between 9am - 5pm ET, Monday - Friday!


Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.

0
Answered

SSL issue

Thomas Doolin 1 month ago in Technical Support / Security updated by Arnel C (Content Marketing Coordinator) 1 month ago 1

ssl certificate not working

0
Answered

Site is not secure

bobandlin 1 month ago in Technical Support / Security updated by Arnel C (Content Marketing Coordinator) 1 month ago 1

why does my website say it is not secure?

0
Answered

cPanel link not working

anna.hovhannisyan 1 month ago in Technical Support / cPanel updated by Arnel C (Content Marketing Coordinator) 1 month ago 1

cpanel just opens an epty page

0
Answered

Installing Perl scripts with dependencies on my Hosting

Chocomochino 7 years ago in Server / General Server Setup 0
Hello i have perl scripts with the following library dependencies:

Net::FTP
XML::Simple
Data::Dumper

how can i be sure these will be available on my shared hosting?
0
Answered

How can I set up a dev environment?

nolanatnameless 7 years ago in Server / Server Usage 0
I want to have a copy of the site that I am able to test changes on before I push them to the public site. How would I do this?
0
Answered

Server Internal Error

Kenbower 7 years ago in Server / Server Usage 0
I get the following Error Message using FORMMAIL
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@kenbow5.kenbower.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Can anyone Help?
0
Answered

Server 130 very slow

Mike_In_SantaBarbara 7 years ago in Server / Server Usage 0
Server 130 is loading very, very, very slowly - often timing out. Non-database driven sites seem ok, though still load pretty slow.
0
Answered

What SSH Commands Help Diagnose Downtime?

jgvisual 7 years ago in Server / Server Usage 0
Like most customers with a VPS we've experienced downtime. Of course, when our websites go down we'd like to gather as much information about what's causing the downtime as possible so we can prevent it from happening again.

Once we log in to the server using SSH what commands do you all recommend running to determine where issues are coming from?

Also, are there any resources you would point us to so we can learn more about how to handle downtime for our websites?

Thank you.
0
Answered

mySQL settings

Virusys 7 years ago in Server / General Server Setup 0
I have a VPS with root access - how do I view (and change) mySQL settings?