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Answered

PrestaShop 1.6.0.9 Upgrade 1.7.x and PayPal

Chris_AU 2 years ago in Ecommerce / Prestashop 15 0
I'm currently on PS1.6.0.9 Bootstrap default theme, no third party module and I would like advice from those who have resolved similar issues or those who have upgraded from PS1.6.0.9 to PS1.7 regarding the following:

1) Which version of PS1.7.x is the most compatible with PS1.6.0.9?
2) Which PS1.7.x version's of PayPal Express plugin actually works after upgrade?

I upgraded to PS1.7.4.4 and the PayPal Express module did not work, even though it said the PayPal module installation and setup was successful and I changed the PHP on cPanel to 5.6 version.
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Answered

Prestashop can not make multistore for different domain

InMotionFans 2 years ago in Ecommerce / Prestashop 15 0
Hi,
I would like to make a multistore in prestashop. For now i made a virtual url for eco-light/elektro and everything is working fine, but i would like to make another address www.
I made an allias minelektro.no and it should be working fine, but minelektro.no is not exisiting. Could you tell me what I should do in this situation?
Regards,
Kamil
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Answered

Prestshop Products Don't Save

southsidevacuum2 2 years ago in Ecommerce / Prestashop 15 0
I am Using Presta shop 1.7.2.4 And when I Push the the save button the changes don't save even though I get a Message that says setting saved
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Answered

Problem with image sizing in Prestashop products page

bekitts 2 years ago in Ecommerce / Prestashop 15 0
Of all things, I'm having trouble getting my imges to populate correctly on my product page. Please have a look at the product "Large Fabric Pet Carrier." The image size should be 458 x 458. All my images are in fact: 458 x 458 but they only half fill the product page image area. Probably something stupid but I need help.
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Answered

Thumbnail Image is Not Showing

jborse 2 years ago in Ecommerce / Prestashop 15 0
When I select the color attribute - the thumbnail image is not showing at all. It disappears In Prestashop v1.6 even when I select color attribute example Green color then show only green color related image in thumbnail image section. But I want to show all images related to the product in thumbnail image section. Please help me.
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Answered

Prestashop New Product creation issues

bekitts 2 years ago in Ecommerce / Prestashop 15 0
USING DEFAULT BOOTSTRAP PRESTASHOP THEME.........NOT A PURCHASED THEME, JUST THE STANDARD ONE.
Problem with known problem. Created a new item (Large Fabric Pet carrier). Should be associated with the category (Pet Carriers). Unfortunately, when trying to associate the new product with the Pet Carriers, the category tree will not show up under ASSOCIATIONS....nothing but the HOME is there. Upon researching this I found out that it is a well known bug. I need help recovering the category tree under ASSOCIATIONS.

LARGE SOFT SIDED FABRIC PET CARRIER NEEDS TO BE ASSOCIATED WITH (PET CARRIERS). I need help with this and am giving you the login for my back office. I can proceed no further with creating new items until this is figured out. Please help me.
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Answered

I Cannot View my Domain Name

heberHosting 2 years ago in Ecommerce / Prestashop 15 0
Hello Team,

Please Note that bolsosbags.com doesn't work and it shows me an error "HTTP ERROR 500", but the Back Office is working using Prestashop as a CMS.
Please note also that the other hosting providers provide me a www Folder and not only Public Html, so why dont you use the same thing.

Thank you
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Answered

Prestashop Modules Tab leads to Error 500 after removing a Theme

InMotionFans 3 years ago in Ecommerce / Prestashop 15 0
I installed a theme Organic Store on my Prestashop 1.6.0.9 and then removed it. After removing the Modules --> Modules tab stopped working and shows the ERROR 500 on clicking from Back Office. Tried replacing the .htaccess file and also reloading the complete backup of system files. But no luck. Can someone help?
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Answered

Import CSV with Prestashop

InMotionFans 3 years ago in Ecommerce / Prestashop 15 0
I'm very new with Prestashop and I'm trying to connect my shop with the wholesaler's site (stock). I've got a csv file - it contains the url. I tried to import it - but I haven't found the option to import attributes (size - it's essential, as stock depends on sizes) and url. I suppose I'll need a module. Any suggestions which one or how to solve it? Thanks in advance!
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Answered

Can't access Prestashop BO (back office) in 1.7.2 version

InMotionFans 3 years ago in Ecommerce / Prestashop 15 0
Hi community:

This weekend I tried to move to the new 1.7.2 version, all was installed properly (in Front Office) however, when I try to log into BO, after entering my credentials, the page doesn't move forward, only shows Prestashop's Penguin without the login form.

I tried many times, and always got the same result, enabled the debug mode and no error is generated

I was running 1.6.14 on the same domain (root) after failing with the bO access to 1.7.2 I restored my 1.6 backup and moved the 1.7.2 to a sub-folder and keep trying without results.

I've attempted to troubleshoot this issue further, and have reviewed the account's php.ini files, .htaccess files, database (to confirm the admin login information was correct and being accepted), and the database configuration information for the site. No adjustments have lead to additional information regarding the cause of this issue.

Hope you guys have an idea about what could be happening and can help me to solve it :(