Welcome to the InMotion Hosting
Community Support Center!
It's time to get an answer! Our Customer Community Team monitors questions between 9am - 5pm ET, Monday - Friday!
Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.
Please keep in mind that your question will be public, so please do NOT post any sensitive information, such as email addresses, usernames, or passwords. Learn more about how to make the most out of our Community Support Center.
Check out these related questions for an answer.Don't see an answer to your question? Click the Ask this Question button to submit it to the Community forum for review.
I have a elite dedicated server. I have few sites using same Prestashop version.
Each time I try to generate a sitemap on one site I have an error : ERR_TOO_MANY_REDIRECTS
I have this error for already 4 months since I upgraded from Prestashop 1.4 to 18.104.22.168
My .htaccess file is good, I deleted it, regenerated it.
I tried with and without url rewriter
I tried in maintenance mode
This error doesn't show generate any error in the error log file
I contacted couple of times the inmotionhosting support but they couldn't help me on this issue.
This error happens since I upgraded Prestashop. On the other sites it's working (didn't upgrade).
The other sites also use 22.214.171.124
It's not a module issue, I tried 3 different modules and all of them generate this error
Any idea ?
We're facing problem in enabling Friendly URL in Prestashop website. It seems to be a aproblem with the Hosting Server. We currently have host another Prestashop website under Godaddy and the Friendly URL works fine!
There seems to be some issue with Inmotionhosting, maybe something needs to be enabled in the hosting server.
Cart Abandonment Pro
Official Mailchimp for PrestaShop
An Automatic upgrade does not work as well as a manual one
I reached out to my inmotion hosting, they reviewed the server logs and they were unable to find any aspect of the server configuration blocking this request. They recommended that I reach out to the community support.
I am using Prestashop 126.96.36.199
Customer support service by UserEcho