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n/a Points
2014-04-18 3:04 am
In horde mail receiving error messages while adding contacts from email to address book. ( ErrorInvalid address book: 6ae4e807ab4895fc1ff1e7cd71f46414 ) Please advise. R/Yaroslav
11,186 Points
2014-04-18 7:38 am
This error is caused by an invalid address book ID and unfortunately would not be able to be resolved via this public forum. If you contact technical support, they will be happy to assist you.
2015-02-19 11:01 am
I'm unable to log into my email. I keep getting this message: Server responded: -ERR Login failed.
2015-02-19 12:05 pm
When I go to, I am directed to a login screen, I enter my username " " and then my password. I get this message: Server responded: -ERR Login failed. Something screwy has happened just in the past month, because I was able to login on 1/2/15 using this process (without seeing that message). Iā€™ve had this email account for some time now (more than 2 years) and have not had this issue previously. Also, I know that the account has been set up in cpanel.

In addition, when I point my browser to "", I get this error:

Not Found
The requested URL /webmail was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache Server at Port 7080
27,869 Points
2015-02-19 4:01 pm
Hello Ginglejoy,

Thank you for your question. Since your webmail is not hosted on our servers, it is difficult to speak about the server environment.

But, I would suspect a configuration problem on your server. I recommend contacting your host, so they can review your account for issues.

Thank you,
n/a Points
2015-09-01 2:51 am

I tried to send an email from other client emails such as hotmail and gmail to myself to test email address, but I did not receive any emails. I can send email to myself using my domain email address and am able to receive email. I don't know how to fix the problems. Please help.

10,077 Points
2015-09-02 12:19 am
Hello Scott,

Have you made any DNS changes to your domain recently? Can you please provide your domain so we may run test to see if we can see anything out of order? Do you get an bounce back error when sending from Hotmail or Gmail?

Best Regards,
TJ Edens

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