If you have a VPS or dedicated server with WHM access, you can configure local backups on your server. This will allow you to maintain copies of your good data locally on the same server that you host your website with.

Set local backup options

Using the steps below I'll show how we can set our server's local backup settings so that we have a backup copy of our entire cPanel account, stored in the /backup directory on a daily basis to roll back to.

  1. Login to WHM with root access
  2. Type Backup in the find box, then click Configure Backup
  3. Change Backup Status to Enabled
  4. Change Backup Interval to Daily
  5. From the Days to Run Backup section, check all days
  6. Change Backup Accounts to Enabled
  7. Change Backup Destination to /backup
  8. Finally click Save
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n/a Points
2014-07-19 8:19 pm

I went to my WHM and typed in backup as stated in step 2 but nothing was found for backup. I also did a search for the word "back" on the page and it only found "back to top".  Please advice.


13,552 Points
2014-07-21 9:46 am
Hello Kimberly,

Thank you for your question. As specified in Step 1, you must login to WHM with root access, in order for the additional features to appear.

If you do not have root access, you can still perform backups in cPanel.

If you have any further questions, feel free to post them below.
Thank you,

n/a Points
2014-07-21 4:30 pm

Hi, Thanks, guess I don't have root access with my WHM panel. 

n/a Points
2014-10-13 11:31 pm

How do you get root access

23,972 Points
2014-10-14 7:42 am
Hello Stu,

You can get root access by following the request steps in this article.

Kindest Regards,
Scott M
n/a Points
2014-10-13 11:35 pm
There is no backup link or whatever which is mentioned in the article.
23,972 Points
2014-10-14 7:47 am
Hello Stu,

That is correct. Features and tools that require root access will not appear if the account you are using does not have root access privileges.

Kindest Regards,
Scott M
n/a Points
2014-10-21 7:36 pm

So how do I get root access?

11,156 Points
2014-10-21 7:45 pm
To do so, you may request root access via AMP.
n/a Points
2014-10-21 8:18 pm

Thanks for your quick response. I have several websites that I host, so is my nameserver the one I use for WHM? Will it give root access for all the websites I host? Also will there be any interruption in service?


11,156 Points
2014-10-21 8:27 pm
Root access is across the entire server. The custom nameservers would be set up at the time that root access is provided.
2014-10-14 9:06 am
Hi, What are your choices of Change Backup Destination to /backup ? Is it on your local server location?
11,156 Points
2014-10-14 9:11 am
You can set this location to wherever you want, but you want to make the location something that is easily accessed.
2014-10-14 9:21 am
How would I set it up to go to my computer or cloud?
11,156 Points
2014-10-14 9:26 am
This path would be the path on the server that you want your backups to be stored.
n/a Points
2014-11-20 12:32 pm

How are files and folders/directories which are only accessible to root backed up and where are they stored?

Each of my accounts websites are running the concrete5 CMS from a centralized location on the server.  Each account points to a common directory holding the latest version of concrete5.  How can I back this up since it belongs to no single account?  Example:  /usr/local/share/concrete5/concrete5.6.2.1/concrete

Also, how do I backup root directories that contain changes for files that change httpd.conf?


for example




13,552 Points
2014-11-20 3:06 pm
Hello JohnH,

Thank you for your question. You will need root access to view, and backup the files you listed. When you login as root you have access to all files/accounts on your server.

In the example above, you are changing the Backup destination to the /backup folder.

To backup your server settings (httpd.conf), be sure to check the box for Backup System Files after Step 7 above.

Thank you,

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