InMotion Hosting Support Center

We offer an automatic remote backup service on all servers for disaster recovery.

These backups run every 24-36 hours for emergency purposes, and a data restoration can be requested in AMP.

Backups overwrite previous backup data, so we strongly recommend maintaining backups of your own as well.

Remote backup levels and cost

Shared, VPS, and Reseller accounts come with the first 10GB block of remote backups free.

Dedicated servers have larger local drives and can configure local backups in WHM, or pay for remote backups.

Platform Free 10GB Account Size Backup Size 10GB Blocks Needed Cost
Shared and VPS Yes 18GB 20GB 1 x 10GB @ FREE
1 x 10GB @ $7.50 / Month
$7.50 / Month
Dedicated No 18GB 20GB 2 x 10GB @ $7.50 / Month $15.00 / Month

Get alerted when backup level changes

You can setup an email alert when your backup limit is exceeded so that you can be sure to either reduce your disk-usage or start paying for additional blocks of disk-space.

Request remote backup service

If you'd like to have our automatic backup service turned on, or the size of your backups adjusted. Please contact us at support@inmotionhosting.com and include account verification either in the form of your current AMP password, or the last 4 digits of the credit card on file.

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Related Questions

Here are a few questions related to this article that our customers have asked:
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n/a Points
2015-06-05 9:41 am

I would like to sign up for backup services for my account. My password is *removed by moderator*

Staff
38,359 Points
2015-06-05 10:16 am
Hello Robert,

We are unable to make such adjustments here as the public area is for general questions and advice. To have account specific adjustments made, you will need to contact the Live Support team.

Kindest Regards,
Scott M
n/a Points
2016-04-08 10:13 am

this service by default is turned on and no request have to be made to enable it?  the last paragraph not leave it clean if have to request it or is enabled by default. thanks in advance :)

Staff
10,077 Points
2016-04-08 1:26 pm
Hello Fabian,

You do not have to request this service unless your account is over the limits stated above.

Best Regards,
TJ Edens
n/a Points
2016-04-22 4:36 pm

Does In Motion offer any services to store backups longer than 24 to 36 hours?  I lost my wordpress site and by the time I requested a restore, the most recent backup had been done about 12 hours earlier.  If it had been 36 hours, I might have had a chance.  But I was too late.  And I had not been diligent about saving the backups to a separate location.  My bad....

Staff
10,077 Points
2016-04-22 6:52 pm
Hello Eva,

Unfortunately we do not, however if you are on a VPS+ server we can setup different backups solutions that would be stored on your server.

Best Regards,
TJ Edens

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