InMotion Hosting Support Center

After a long time, Horde which is one of the most widely used webmail applications on the web gets a big update. At InMotion we've updated to the latest stable release of cPanel which includes the newer Horde 5.1 version.

You can now use Horde mail templates in this new version to help speed up repetitive mailing tasks.

The new version of Horde had quite the design update, it's now much more responsive, so it looks a lot different:

Horde 4.3

Horde 5.1

New features in Horde 5.1

Other than the graphical overhaul, here are some of the other big changes made in the latest version of Horde:

  • Customizable web interface
  • Mobile interface
  • Threaded conversations
  • Calendar with event reminders
  • Advanced task lists

Lost in the new version of Horde?

Currently our support center still has articles that go over the features of the older version of Horde. If you are having any issues at all finding something in the new version that you were use to in the old one, please comment below so that we can update our documentation accordingly.

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Related Questions

Here are a few questions related to this article that our customers have asked:
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n/a Points
2014-07-12 2:45 am

Not used to using webmail, but was checking it out.  Unable to find any information on how to use Horde.  Email does NOT display HTML content, unable to find any setting where that can be changed.  Unable to find any way to create folders ... all instructions I can find anywhere tell me to click on a selection that does NOT exist.  HELP is completely unhelpful ... doesn't cover how to do even the most basic of tasks.  This may be a very powerful application, but it's virtually useless for my purposes.

Staff
27,163 Points
2014-07-13 1:38 pm
Hello Timothy,

We can certainly look into adding articles for the new Horde. In the meantime, please check into the articles we have for the older version of Horde. Many of them will still apply despite any visual differences.

Kindest Articles,
Scott M
n/a Points
2014-08-13 10:22 pm

When I log in to my webmail im still redirected to the old horde

Staff
27,163 Points
2014-08-14 8:55 am
Hello Sam,

We can check your individual server to see what is installed on it. Just reply with it's name below. You can find your server name in the cPanel.

Kindest Regards,
Scott M
n/a Points
2014-10-21 4:16 pm

Hi there - I dont seem to have the option to add folders - my horde webmail opens Horde 5.1.1 - what am I doing wrong : )

Staff
11,156 Points
2014-10-21 4:21 pm
To create a new folder, click on Folder Actions, then click Create Mailbox.
n/a Points
2014-10-21 4:31 pm

Thank you - this created a server error...but I will work it out...sorry I am a newbie :)

 

n/a Points
2014-11-03 1:41 pm

Hi, how can I change my password via Horde Groupware 5.1.1

Staff
27,163 Points
2014-11-03 1:48 pm
Hello Carlos,

If you want to change an email account password, you will need to do so in either the cPanel or the webmail interface.

Kindest Regards,
Scott M
2014-12-23 4:30 pm
Hi how can I add auto responder options in my webmail
Staff
24,842 Points
2014-12-23 4:39 pm
Hello Shareefnb,

The autoresponder options are found in the cPanel. They apply by address, and will work whether you are using webmail or another email client. We have a tutorial on creating autoresponders in cPanel that should help you accomplish this request.

If you have any further questions or comments, please let us know.

Regards,
Arnel C.
n/a Points
2014-12-24 12:54 pm

I can not see any of my emails. Nothign is showing in the inbox. I use hostgator. I send them out fine but I am not getting anything back. If I do a filter search I can find them but the ado not show up unless I go looking for them in the filters. Can you help me figure theis ou?, 

 

Thanks

Staff
24,842 Points
2014-12-24 1:38 pm
Hello Greg,

Sorry to hear you're having problems with email. In general, when you are not receiving email, but getting them to send okay, you need to double-check your mail client settings. Your question is posted under the Horde webmail article and Horde is a server-based email client that works through your browser. It requires your email settings to be correct in order to send AND receive email. These settings are separate, so that's why you are seeing one part of the service work, while the other is not working. If you're running cPanel, you can find your email settings directly under email accounts. Check out this article: How to find my email settings for a quick tutorial with screenshots.

If you have any further questions or comments, please let us know.

Regards,
Arnel C.
n/a Points
2014-12-26 8:59 am

Hi,

We have justed started using Horde Groupware Webmail 5.1.1 and are quite impressed.

However, when replying to emails, we would like to have the new email with signature appearing above the quoted (original) email.

Is this possible?  If so, how?  Please advise.  Thanks.

Staff
16,301 Points
2014-12-26 11:04 am
Hello Charles,

Thank you for your Horde signature question. Unfortunately, there is not a way to make the signature appear above the original email.

Please see a similar question we answered here, where we go into detail about moving the Horde signature.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul
n/a Points
2015-01-30 1:03 am

Hello, 

How can I change the sender name that the receiver sees in their inbox. For example, I sent a test email to myself and see that my name is in lower case and only gives my first name. How can I edit this? 

Thanks for your help. 

 

Kristen

Staff
24,842 Points
2015-01-30 6:50 pm
Hello Kristen,

You will need to login to the Horde webmail interface. Then click on the gear wheel in top menu. You will want to edit the preferences for MAIL. You will see options to choose an identity - you can have more than one. You can always choose an identity when composing an email. The form provides you several locations to change how you are identifying yourself in the email. Check it out and try sending a couple of sample emails to double check that everything is working okay.

I hope this helps to answer your question, please let us know if you require any further assistance.

Regards,
Arnel C.
n/a Points
2015-02-23 2:38 pm

Horde 5.1.1 seems to have some major issues. And their "Help" section is completely unhelpful, with virtually no useful information, not even the basics.

In the 'old Horde' it was very easy to move emails, either one by one or in multiple selections, to the desired mailbox/folder.  I have spent almost 2 hours searching both the Webmail and on the internet and have found absolutely zero instructions on how to move emails to the desired mailbox/folders.  The "Folder" icon is no longer an option in the top menu and the "Folder Actions"  drop down menu does not have any option for moving emails.

What's the point of being able to create new mailboxes if it's impossible to move emails into them?  

And from all my web searches it looks like I'm not the only one with this issue and I didn't find anybody else who actually got an answer to this issue!.

Has Horde removed the ability to move emails to the mailbox/folder of choice?

 

Staff
27,163 Points
2015-02-23 7:42 pm
Hello Karen,

Good question. It had me stumped for a bit too. I was looking for some sort of link, or setting, anything to help move from one folder to another. The trick is actually pretty simple (though Horde shouldn't keep it a secret.) Just 'select' the messages you want to move. Then right click on one of them and hold the button down while you drag it to your desired folder in the left hand side panel. We may have to write an article on this because it is something everyone should know.

Kindest Regards,
Scott M
Staff
3,251 Points
2015-03-08 11:37 pm
Hello,

Unfortunately with the newer versions of horde I do not believe that is a feature is still available. You would need to use a program like outlook or thunderbird to create list for that purpose.

Best Regards,
TJ Edens
n/a Points
2015-04-13 6:43 am

Hello. we are facing a problem by saving send messages. i can send a message but can't see this message. thx 

Staff
27,163 Points
2015-04-13 5:06 pm
Hello Emir,

What settings have you set and what are the exact steps to duplicate the issue?

Kindest Regards,
Scott M

n/a Points
2015-04-29 3:47 pm

I'm new to this and haven't look into the help yet.

But i would like to know if i could link my mail with a gmail acc.

I am used to link all mij email accounts

Staff
24,842 Points
2015-04-30 1:46 pm
Hello Mustapha,

Horde webmail is used to look at email accounts from the hosting server. It's not setup to allow you add another email provider such as Gmail. You can always use Gmail or other email clients to look at multiple accounts.

I hope this helps to answer your question, please let us know if you require any further assistance.

Regards,
Arnel C.
n/a Points
2015-05-18 9:52 am

Hi, 

I can't see an email that I've just sent in my sent box. The address didn't register in my contacts either. I have the setting configured to automatically add email adresses typed in to the to: bar. 

 

Please advise.

Staff
27,163 Points
2015-05-18 6:00 pm
Hello Victoria,

Did the email actually send? You can check by looking into the Sent box using one of the other interfaces or sending another Test mail. Also, you may want to test with another email account. This is not normal behavior so if it is a specific account issue then you will want to contact our Live Support team for individual assistance.

Kindest Regards,
Scott M
n/a Points
2015-05-28 1:48 am

Hello.... trying to set up Horde on a new server, but using an ipad. Horde seems to force me into using a 'mobile' version that doesn't appear to have any settings menu. Or am I just not seeing it?  How can I get a desktop version on my ipad?

Kind regards

Staff
16,301 Points
2015-05-29 10:39 am
Hello John,

Thank you for contacting us. I tested this with an iPad, and there does not seem to be a way to bypass the mobile version of Horde. You may have a better experience using a different webmail option, such as SquirrelMail, or RoundCube.

Alternately, you can setup your iPad to check email directly with its email app. This would allow you to check email without using a browser interface, and gives you more control.

Thank you,
John-Paul
n/a Points
2015-06-13 12:05 am

Hi there, we have just moved over to Ragesw hosting and using the Horde Groupware 5.1.1. Only need to know if there's a way to read message in html? At our end user side we have no access to make alteration at server directory to modify codes. Second question, adress book, a contact can't have 2 different email addresses stored under same contact vCard?

Thank you for your help.

 

Staff
27,163 Points
2015-06-15 1:26 pm
Hello Daniel,

When composing an email, there is a checkbox on the righthand side where the creator can select HTML composition. This allows the email to be created with HTML elements.

As for the multiple email addresses, the Horde address book is not formatted for more than one email address. Extra addresses can be added in the Notes section, or you can create different contacts for the same individual for each email address. This would create a separate vcard entry for each one, however.

Kindest Regards,
Scott M
n/a Points
2015-06-17 4:21 pm

Hello, I'm using Horde Groupware 5.1.1 and I am experiencing high levels of spam making it through my filters. I noticed my incoming email does not go to the Inbox and it always says "there are no messages in this mailbox".  My email "inbox" is a folder, email goes directly to the folder, spam and everything.  How can I fix this?  It seems incoming email should be in my Inbox, right?

Also, when I press "new message" to compose a message, my default email is incorrect.  I tried to change my default identity to the correct email and it won't save the info so that it still brings up a new message with the wrong email address.

Pulling my hair out, thanks for your help!

Staff
24,842 Points
2015-06-18 10:22 am
Hello Rob,

I'm sorry to hear that you're having problems with Horde. Are you an InMotion hosting customer? If so, can you provide more information on your account, please? We can't really evaluate the issue without seeing what's happening with the account. Horde is automatically a part of every account that is setup with InMotion Hosting. Did you make a separate installation of Horde? Please provide us a little more information and we can look into the issue.

Regards,
Arnel C.

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