If you forget your administrator login credentials for Zen Cart, you will need to reset it. The password reset will be done through PHPMyAdmin in cPanel. We cannot reset your password since Zen Cart is third party software.
How to Reset your Zen Cart Admin Password
- Log into cPanel and go to phpMyAdmin
- Click on the Zen Cart Database on the left side menu pane
- Click on the SQL tab
- Run the following Query
DELETE FROM admin WHERE admin_name = 'Admin'; INSERT INTO admin (admin_name, admin_email, admin_pass, admin_profile) VALUES ('Admin', '[email protected]', '351683ea4e19efe34874b501fdbf9792:9b', 1);
Now, you should be able to log into your Zen Cart administrator dashboard using the following credentials:
You’ll want to reset your password to something more secure once you regain access to your dashboard.
If you need further assistance please feel free to ask a question on our support center.