AWStats: View Statistics About Your Website Traffic

AWStats is a tool in your cPanel that creates graphical reports from your website’s access logs. It’s great for taking a quick look at things such as visits to your site per day and the number of pages viewed on your website.

Note: AWStats analyzes Apache logs to generate your website statistics. Due to the configuration of NGINX servers, AWStats is unavailable. Additionally, self-managed VPS and Bare Metal Servers do not include AWStats.

How to Access AWStats

  1. Login to your cPanel.
  2. Under METRICS click the AWStats button.
    Accessing AWSTATS in cPanel
  3. You will then see a listing of the domain names on your account. Click the View link with a magnifying glass icon next to the domain name you wish to see stats for.
    Viewing AWSTATS in cPanel

What Information Can I View in AWStats?

  • Top 25 Pages
  • Visit Duration
  • Number of visitors to your site each month
  • Number of visitors to your site per each day in a month
  • Number of hits to your site per country

Reviewing Website Statistics

Summary Report

The AWStats summary view gives you a nice overview of the current report period, in this case Apr 2014.

awstats summary

AWStats Terms

AWStats Monthly History Report

Here are some of the common terms that you’ll run across when viewing your AWStats reports:

  • Unique Visitors: The unique amount of visitors you’ve had to your website.
  • Number of Visits: The number of visits to your website made by all unique visitors.
  • Pages: The number of full pages that have been viewed.
  • Hits: The total number of hits for resources such as images or JavaScript files.
  • Bandwidth: The total amount of bandwidth consumed serving all of the website requests.

For a detailed explanation of these terms, please see the AWStats documentation website.

Monthly History

The AWStats monthly history report gives you a look at how your traffic is trending on a monthly basis.

awstats monthly history

Days of Month

The AWStats days of month report lets you easily see what days during a month are your site’s busiest.

awstats days of month

Days of Week

The AWStats days of week report shows which days of the week bring the most traffic to your site.

awstats days of week

Hours

The AWStats hours report gives you a nice view of which hours during the day your site gets the most hits.

awstats hours

Countries

The AWStats countries report lets you see what region of the world your visitors are coming from.

awstats countries

Hosts

The AWStats hosts report shows the top IP addresses that have been visiting your website. If you notice any that have a far higher number of requests than others, you might want to think about blocking unwanted users from your site using .htaccess.

awstats hosts

Robots / Spiders

The AWStats robots / spiders report shows non-human visits from search engines and other automated sources. If you notice higher than normal CPU usage, consider temporarily blocking bad bots or stopping search engines from crawling your website.

awstats robots spiders

File Type

The AWStats file type report allows you to easily see what type of files are requested the most often.

awstats file type

Pages-URL

The AWStats pages URL report lets you easily see what pages are being requested the most.

awstats pages url

Operating-Systems

This report lets you see what operating systems your visitors are using.

awstats operating systems

Browsers

The AWStats browsers report allows you to see what web browsers your site is being viewed with.

awstats browsers

HTTP Status Codes

The AWStats HTTP status codes report lets examine unusual HTTP responses that your website is giving.

awstats http status codes

You should notice that the 404 status is a link you can click on:

awstats click on 404

You can see that there were over 900 404 errors from bots trying to hit this website’s wp-login.php script.

AWStats Troubleshooting

Vital processes for keeping your website up, have a higher priority than statistic processing, so sometimes a server can get behind on its report calculations. If your stats have not updated in over 36 hours, you can manually run them from cPanel. This guide will walk you through manually updating your AWStats through cPanel.

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12 thoughts on “AWStats: View Statistics About Your Website Traffic

  1. Hi, Is it not possible to get number of visitors to the site per month by country? We have GA,  but using 2 different sources, it is not like for like. Please let us know. Thank you.

    1. No, AWSTATS does not handle GeoIP location which you would need to match the IP address to the Country.

  2. Awstats are not <a href=”https://www.rozapk.com”>working</a> correctally for me. Its showing correct page views and hits but not showing correct visitors.

    1. Hello Rogen,

      Sorry for the problem with the Awstats. If you are a hosting customer, then you submit a verified support ticket to have the stats checked. Otherwise, you will need to speak with your hosting support to determine what’s happening with your website stats.

      Apologies that we can’t help you directly on this issue. If you have any further questions or comments, please let us know.

      Regards,
      Arnel C.

  3. Awstats are not working correctally for me. Its showing correct page views and hits but not showing correct visitors.

    Can you please help me on this ?.

    1. If you are one of our customers, you can contact our Live Support for account specific investigation.

    2. for wordpress sites do you know of a plugin that does more/better than AWStats? i’ve been using Counterize plugin and it hasn’t been updated for 2 years. it seems to me AWStats gives all the same data as Counterize. so i’m going to remove Counterize for sure and use AWStats or a better one if you have a suggestion.
      thank you!

    3. Hello TheBoatPeople,

      We don’t have a particular recommendation, though you may want to consider using something like Google Analytic. There are also many comparisons such as this one which may provide different soul.

      If you have any further questions or comments, please let us know.

      Regards,
      Arnel C.

  4. AW stats is fascinating.  Now that I know it’s there, I need to decide how I can benefit from it and improve my traffic.

    1. Hello Preston,

      Thanks for the comment! Check out our latest article on AWstats for more information!

      Regards,
      Arnel C.

    1. Hello Nazir,

      Thank you for the compliment, we will pass on the information to Carlos and his supervisor!

      Kindest Regards,
      Scott M

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