When you are migrating from a hosting account with cPanel to InMotion Central, there are multiple ways to move your site and email. In this guide, we will explain the different options to help you decide the best strategy. Note: If you want to migrate your email from a cPanel account, you need to Purchase Read More >
Product Guides
Welcome to the InMotion Hosting Product Guides
This page helps you get started, whether you’re setting up a new website or exploring our products. Select a product below to access tutorials, setup guides, and troubleshooting articles tailored to your hosting plan or service.
Web Hosting
Dedicated Hosting
Dedicated Linux servers that are completely customizable to meet your enterprise level needs.
Business Shared Hosting
Quickly launch your web presence with our affordable Business Shared Hosting plans.
Reseller Hosting
Be your own web hosting provider to your customers with our affordable Reseller Hosting plans.
Reseller VPS Hosting
Be your own web hosting provider to your customers with our affordable Reseller VPS Hosting plans.
Managed VPS Hosting
Learn how to get the most out of your Managed VPS Hosting plan using cPanel/WHM or Control Web Panel.
Hosting for WordPress
Our Hosting for WordPress on cPanel is fine-tuned to deliver superior performance, security, and provide best-in-class hosting.
UltraStack ONE for WordPress
Our all-in-one Hosting for WordPress platform is the ultimate choice for website owners who want to simplify their hosting and management process for their high-performance servers.
Website Services & Software
Web Design Services
Get detailed answers to your questions about our Website Design and Maintenance Services, including getting started guides and common tasks.
Backup Manager
Give yourself peace of mind with Backup Manager. Automatically backup your files, databases, email and cPanel account settings on an external server.
Softaculous
Easily install, upgrade, and manage over 400 web applications, site builders, and frameworks with Softaculous. Save time from manually uploading installation files and configuring databases with cPanel.
Guides That Apply To Every Product
Billing, email, security, and account management work the same no matter which plan you’re on. Start here when the topic isn’t tied to one product.
Still Stuck?
Community Forum
Ask other customers and our support team in the Community Support Forum.
Open a Ticket
For server-specific issues that need eyes on your account.
Live Chat
24/7 Support for customers with active hosting plans.
What is ConvertKit for weForms?
ConvertKit is an email marketing service that you can use to send emails, newsletters, or other email content that can help to grow your audience. It can be integrated into your WordPress site using weForms. You can then gather customer information and start marketing campaigns that help to generate sales leads for your business. In Read More >
Update WordPress From the Admin Dashboard
In this article, I’ll quickly show you how to update WordPress to the latest, greatest, and most secure version currently available. An updated WordPress installation will ensure your WordPress site is as fast as can be and helps protect your website from malicious users. It’s really a very simple process to upgrade WordPress, that said Read More >
How to Use Twilio with Sprout Invoices
Providing timely notifications for business invoices helps the business owner and the customer. One of the quickest ways to send notifications is to use a message. Twilio is an add-on for Sprout Invoices that allows you to send an SMS notification message to your clients. This article will walk you through the necessary steps to Read More >
How to Use the Date/Time Field in weForms
When you want a user to add the date or time to your form then you will need to use the date/time field. The date and time can provide the information needed for a past event, or help to set the deadline for an upcoming event. You can also use it to mark your present Read More >
How to Use the File Upload Feature in weForms
There will be times when you create a form and require a document or some type of file that is needed to be uploaded to the server. weForms provides two fields for file uploads that can be added to a form – Image Upload and File Upload. This article will guide you through creating a Read More >
Using Receipts to Track Expenses in Sprout Invoices
Using receipts with Sprout Invoices is important because it provides a way to track the expenses that are accumulated in the life of a project. Expenses for services, supplies or other random costs are kept organized through Sprout Invoices using projects. Each expense can generate an invoice for a project with paper receipts digitized and Read More >
How to Fix a Connection Error in InMotion Central
InMotion Central connects to your WordPress site to perform actions like automatically logging in, managing plugins and themes, and keeping track of your Total Upkeep backups. The platform includes an automatic troubleshooting system to explain and attempt to repair these errors for you. In this guide, you’ll learn some common reasons that your site may Read More >
How to Manage DNS Records in Platform InMotion
This guide will show you how to edit or add DNS records with Platform i. After registering a new domain or adding an existing domain, you will have the ability to add or edit their DNS records. Keep in mind that modifications are typically only needed in specific situations, such as when your email is Read More >
How to Register & Manage a Domain in Platform InMotion
Along with building websites, you can purchase domains and manage your DNS records directly from Platform i. This can help you save time by providing one interface for building websites and managing domains. In this article, we will show you how to register and manage domains with Platform i. How to Register a New Domain Read More >
How to Add an Existing Domain in Platform InMotion
Before you can manage DNS for a domain from Platform i, the first step is adding it to your account. This guide will show you how to add a domain to Platform i that is not registered here. Add an External Domain Name If you have a domain that is already registered, you can add Read More >
How to Purchase & Configure Email Subscriptions
In this guide, we’ll show you how to purchase and configure a new email subscription in Platform i. The emails section is for subscribers to access a cPanel email interface. But, if you are not a subscriber, you will be prompted to purchase a new email subscription for $1.99/month per email address. Once configured, you Read More >
How to Use Email with Platform InMotion
After purchasing and configuring email with Platform i, you will gain access to the email management tool powered by cPanel. From there you can check/send email and perform other email-related tasks such as setting up forwarders, autoresponders, or spam filters. In this guide, we’ll show you how to use the email service with Platform i. Read More >
Using the Database Admin & File Manager in InMotion Central
If you’re an advanced user, you’ll sometimes want to make adjustments to your WordPress site that aren’t possible within the default WordPress dashboard. InMotion Central’s web-based file manager and database access make changing raw files and database tables easy. You get a cleaner, easier-to-navigate interface by offering only the tools you need to complete advanced Read More >
UltraStack Utilities for Caching in InMotion Central
Your UltraStack ONE production site in InMotion Central can use NGINX caching on the server, which can result in faster website performance since it does not have to generate content in real time. You can select from pre-configured profiles built for specific types of websites. Then, you can set your purge settings using a plugin Read More >
Updating Your Billing Information
There may be times when you need to view or modify your billing information, contact details, or password for your personal or team account. This guide will show you how to view or make changes to your Managed WordPress account. Access Team Billing Information Adding a Credit Card Change Credit Card Update Personal Information Update Read More >
View & Change Profile Settings
There may be times when you need to view or modify your name, email address, phone number, or password. This guide will show you how to view or make changes to your Platform InMotion account. Note: If you want to manage a Team profile, see our full guide on Managing Teams With Platform InMotion. Access Read More >
How to Get Support for InMotion Central
If you need help troubleshooting a website or server issue, you can access help options right from InMotion Central Support is available for your team via ticket request or live chat. This guide will show you how to get support directly from InMotion Central. Get Support For a Team Starting a Chat Submitting a Ticket Read More >
How to Create a New Project in InMotion Central
This guide will show you how to create a new project with InMotion Central. A project is where you can manage a live or staged instance of a website. InMotion Central makes managing and developing multiple sites in separate projects easy. You can build a site and do not have to pay for hosting until Read More >
Using the WordPress Site Health Monitor
Maintaining good site health is a critical step when securing sites, optimizing for search engines, and providing a good user experience to visitors. Platform InMotion’s Managed WordPress Hosting plans include a site health monitor as part of the robust WordPress tool set. It instantly goes through a checklist of performance and security tests on your Read More >