So, you sent an email and it was returned or bounced back to you with a message like: Mail delivery failed: returning message to sender
Errors like this are generally encountered when there is an issue on the recipient server, or the intended recipient does not exist on the remote server. It could also be caused by a blacklisted server.
The bounceback message will have this error in the subject, and the body of the message should contain the original message that was attempting to be sent. If you know how to review these emails, they will typically tell you what the issue was. For example, the below bounce specifies:
The following address(es) failed: [email protected]
We understand it can be difficult at time to review the full contents of a returned email message, so we created the following tool to help pull the important information for you.
As an example, here is an email that was returned to the sender with the headers included.
Example bounce-back message
Return-path: <>
Envelope-to: [email protected]
Delivery-date: Thu, 25 Oct 2012 16:42:54 -0400
Received: from mailnull by ecbiz103.inmotionhosting.com with local (Exim 4.77)
id 1TRUGT-0005Qd-RT
for [email protected]; Thu, 25 Oct 2012 16:42:54 -0400
X-Failed-Recipients: [email protected]
Auto-Submitted: auto-replied
From: Mail Delivery System <[email protected]>
To: [email protected]
Subject: Mail delivery failed: returning message to sender
Message-Id: <[email protected]>
Date: Thu, 25 Oct 2012 16:42:53 -0400</[email protected]></[email protected]> This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed: [email protected]
No Such User Here —— This is a copy of the message, including all the headers. —— Return-path: <[email protected]>
Received: from [email protected] by ecbiz103.inmotionhosting.com with local (Exim 4.77)
(envelope-from <[email protected]>)
id 1TRUGT-0005QT-Q5
for [email protected]; Thu, 25 Oct 2012 16:42:53 -0400
To: [email protected]
Subject: [example.com] Please moderate: “About us”
X-PHP-Script: example.com/wp-comments-post.php for 123.123.123.123
Date: Thu, 25 Oct 2012 20:42:53 +0000
From: WordPress <[email protected]>
Message-ID: <[email protected]>
X-Priority: 3
X-Mailer: PHPMailer 5.1 (phpmailer.sourceforge.net)
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=”UTF-8″ A new comment on the post “About us” is waiting for your approval
https://example.com/ Author : Payday loans (IP: 123.123.123.123)
E-mail : [email protected]
URL : https://www.paydayspam.com
Comment: Payday loans are available for any occasion!
What Caused this Returned Message?
In the bounceback example above, the cause of the issue is that this user has WordPress setup to allow comments on posts. A spammer attempted to leave a comment on one of their posts and the WordPress administrator of this site has set up their e-mail account as [email protected]. So that is theaddress used to send comment moderation requests to. However that e-mail address doesn’t exist on the RemoteDomain.com mail server, so it’s always going to fail and cause a bounce-back error.
Typically these types of bounceback errors are hard bounces, meaning that trying to send the message again won’t be successful. You can read our previous article on why does email bounce, bounceback, or error? for a more in-depth explanation of a hard bounce.
Resolving Mail delivery failed: returning message to sender bounce-backs
Since these are due to multiple reasons, the solutions can vary. Below are the most common solutions to getting your email delivered successfully:
- Check the spelling of the email address for typos
- Check that the person gave you the correct email address
- Remove special characters from To or Subject field
- Create the email account that is receiving/sending mail (if you host it)
- Make sure your domain did not expire (you can see the expiration in the WHOIS record)
- Ensure your MX records are pointing to the correct mail server
- If you suspect a blacklisting contact Live Support
Since this error can be caused by server issues it can be helpful to ask the person you are sending to if they are having any other related problems.
If you happen to also be having issues with WordPress comment spam causing bounce-back errors for your account, we have an advanced article on WordPress comment spam clean up that could help you clear this issue up.
Over the last few days I’ve been receiving thousands of emails (up to 30 a minute!) which are, apparently, being returned to me undelivered. (The usual ‘Mail delivery failed’ message displayed in the ‘returned’ emails.) The thing is, I didn’t send them!
Based on the fact that I use Apple products (Mac, iPad and iPhone) Inmotion (who host all my services) is telling me to contact Apple to resolve the issue. The ‘returned’ emails are arriving on the Inmotion server without any involvement of the Apple products I use.
Awful customer support from Inmotion.
Hi Ian, sorry to hear that you’re running into this problem.
It sounds like another computer somewhere is spoofing your email. That computer is attempting to impersonate you, those deliveries are failing, and you are receiving a notification regarding it.
It sounds like your DMARC record is set up to alert you when such an event occurs. This can be helpful in alerting you to a problem or situation if it happens once or twice, but I know it’s inconvenient when you’re getting this many messages.
Please follow the guide linked above and adjust your DMARC to either not alert your email address, or to send those notifications to a different email you’ve set up for that purpose.
Since you’ve probably got another mail server attempting to impersonate your address, I’d also suggest that you double check your SPF records. Make sure that the IP address you send mail from is the only one authorized for sending from your address.
If the spoofing persists, be sure to check the mail logs and confirm that no devices on your network are attempting to send these messages. That’s unlikely — in most situations like this it’s a completely unrelated, hacked device somewhere trying to spoof thousands of different email addresses, but it’s still good to double check for the sake of security.
In situations like this, I know spoofers can be a tremendous inconvenience, so I hope those tips help you resolve the issue.
This article has nothing to do with resolving the mail delivery error. It suggests ways of preventing it happening in the future but nothing to help in stopping these error messages being bounced back to the sender. I know they will only occur for a few days but there is nothing, anywhere on the internet, that explains how to stop this occurring in the first place. Fair enough, you got the sender’s email wrong, so what does it keep on trying to send it?
Hello,
What exactly does this mean… I keep trying to send out an email and this keeps coming back! please assist to answer ASAP!
Thank you in advance,
X-Failed-Recipients: abc.com
Auto-Submitted: auto-replied
From: Mail Delivery System
To: aba.com
Content-Type: multipart/report; report-type=delivery-status; boundary=1620615161-eximdsn-2039866759
MIME-Version: 1.0
Subject: Mail delivery failed: returning message to sender
Message-Id:
Date: Mon, 10 May 2021 09:52:41 +0700
–1620615161-eximdsn-2039866759
Content-type: text/plain; charset=us-ascii
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
abc.com
Mailing to remote domains not supported
–1620615161-eximdsn-2039866759
Content-type: message/delivery-status
Reporting-MTA: dns; monsg.abc.com
Action: failed
Final-Recipient: rfc822;abc.com
Status: 5.0.0
I recommend you ensure the recipient email is correct, check for other issues with your sending account, contact Live Support, and notify the recipient of the issue from another contact method.
I sent an email. recipient[at]RemoteDomain.com in your example. It bounced, incorrect address. I check, it should be recipients[at]RemoteDomain.com
I am using the browser interface to gmail. I expected this article would address my question, since it doesn’t you might ponder it.
In sent mail, I have the email fro someone’s mailer-daemon, not the one I sent to recipient[at]RemoteDomain.com
Hello and thanks for contacting us. I recommend you contact our Live Support regarding your issue. There may be a forwarder in place somewhere.
We are getting a very strange Undelivered Mail Returned to Sender. In each case the recipient received the email and the returned email lists a very different email in the text than intended recepients email. The content of the returned email is the same as what we sent so seems not to be spoofing, but is it somehow that our server is sending a duplicated of the email to some unknown address? For example below is showing and address pmbotto**@gmail.com. The recepient has confirmed that they don’t have such an account or a forwarder to this account. The others received today have different gmail.com addresses as well and on follow up it is confirmed that there is no reason that account would receive a copy of the email that has been sent.
Email Header:
Return-Path: <>
Delivered-To: [email protected]***********
Received: from just76.justhost.com
by just76.justhost.com with LMTP id 6JvyC2puSVzQbgwAvKf7Cw
for <[email protected]***********>; Thu, 24 Jan 2019 00:51:06 -0700
Return-path: <>
Envelope-to: [email protected]***********
Delivery-date: Thu, 24 Jan 2019 00:51:06 -0700
Received: from gateway36.websitewelcome.com ([192.185.192.36]:37002)
by just76.justhost.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256)
(Exim 4.91)
id 1gmZn0-003TBh-3A
for [email protected]***********; Thu, 24 Jan 2019 00:51:06 -0700
Received: by gateway36.websitewelcome.com (Postfix)
id 42A0D401035A1; Thu, 24 Jan 2019 01:03:50 -0600 (CST)
Date: Thu, 24 Jan 2019 01:03:50 -0600 (CST)
From: [email protected] (Mail Delivery System)
Subject: Undelivered Mail Returned to Sender
To: [email protected]***********
Auto-Submitted: auto-replied
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary=”A105B400FEBC7.1548313430/gateway36.websitewelcome.com”
Message-Id: <[email protected]>
Email Content
This is the mail system at host gateway36.websitewelcome.com.
I’m sorry to have to inform you that your message could not be delivered to one or more recipients. It’s attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can delete your own text from the attached returned message.
The mail system
<[email protected]>: host gmail-smtp-in.l.google.com[108.177.10.27] said:
550-5.7.1 This message does not have authentication information or fails to
pass 550-5.7.1 authentication checks. To best protect our users from spam,
the 550-5.7.1 message has been blocked. Please visit 550-5.7.1
https://support.google.com/mail/answer/81126#authentication for more 550
5.7.1 information. m4si9867183otn.211 – gsmtp (in reply to end of DATA
command)
This may indicate that spam or malware is originating from the email address. I recommend changing the email password for the “[email protected]” email address. Also,
check all the computers and devices that use the “[email protected]” address for malware and viruses.
Thank you,
John-Paul
That’s exactly what Block Sender does. When you block someone they’ll send a bounce-back to that person so they think your email address doesn’t exist anymore. Worked pretty well for me when someone wouldn’t stop bothering me with their emails.
Hope this helps.
Scott
Hi
I keep receiving thousands of the following message on all my devices, iphone, ipad and laptop on my email address above. I did not send these messages. Im using Outlook on Microsoft Office Professional plus. The message is as follows and please assist:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
[email protected]
host n1nlshrout-v02.shr.prod.ams1.secureserver.net [188.121.43.247]
SMTP error from remote mail server after end of data:
552 5.2.0 bxHFeSYXHo71O :: CPANEL :: Message rejected for spam or virus content ::
Please include this entire message when contacting support ::
v=2.1 cv=F7n3DvVN c=1 sm=1 tr=0 p=DYul-SdZAAAA:8 p=fxBC22jzJ5AxaF7aj7cA:9 a=qoTs5aNxF50pQxbCjCjrLA==:117 a=Y979JLrGk1MnjLDDid70iQ==:17 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=9+rZDBEiDlHhcck0kWbJtElFXBc=:19 a=RgaUWeydRksA:10 a=r77TgQKjGQsHNAKrUKIA:9 a=0xJ8hGAkF7S5E9SlYeEA:9 a=CjuIK1q_8ugA:10 a=Js216HU6cG4A:10 a=_W_S_7VecoQA:10 a=w24hMHEBfpdX4CbuxVOk:22 ::
100.00
If you are getting thousands of bounce backs for emails you did not send then it is likley someone is spoofing your email address or has gained access to it, I would recommend changing your password ASAP and contacting support for whoever is hosting your mail to so they can see if it is actually sending from your account or not and take whatever action is needed to stop it.
hey guys,,
i was wondering if i could get this error message to send to someone that wont leave me alone, i mean i can set a rule and itll go to another box or to my trash but it will let them know they can still email me i just wont view it, i want to stop this all together without having to shut my email and restart, instead of it just goin to a diff box, id like the error message to be sent because once they see that error message, they will stop all together…,
love,,
someone that keeps getting stocked
Unfortunately, there is no way to send this error to just one specific address. You can create a user level filter to delete the message and reply with a “failed” message.
You could also blacklist an email address in SpamAssassin, which will block the address.
Thank you,
John-Paul
Hello, On Roundcube I seem to be having a sporadic issue. Sometimes, when I reply to an email, it bounces back. So, the issue isn’t with the email address because they’ve already sent an email to me. When I retype the address onto a new email (not a reply email) it still bounces back and I resort to sending business emails through my gmail account. This is the message I get:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed
Typically the bounceback message will include information on why it failed. Our guide on What to do if an email is returned has additional tips and tools for troubleshooting this further.
Thank you,
John-Paul
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
[email protected]
No such person at this address.
The email you are sending to does not exist.
hello guys can you help me with this kind of mail since yesterday i received like two thousand of mails of thath kind please can you help me
This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its recipients after more than 24 hours on the queue on vps.adketingserver.com.
The message identifier is: 1d7BSo-0006Ds-Fo
The subject of the message is: YOU HAVE TO STOP FURTHER DEALINGS WITH THEM.
The date of the message is: Sun, 7 May 2017 04:02:26 +0200
The addresses to which the message has not yet been delivered are:
[email protected]
host alt4.gmail-smtp-in.l.google.com [74.125.131.27]
Delay reason: SMTP error from remote mail server after end of data:
421-4.7.0 [67.23.249.108 15] Our system has detected that this message is
421-4.7.0 suspicious due to the very low reputation of the sending IP address.
421-4.7.0 To protect our users from spam, mail sent from your IP address has
421-4.7.0 been temporarily rate limited. Please visit
421 4.7.0 https://support.google.com/mail/answer/188131 for more information. l11si4428434lfk.30 – gsmtp
[email protected]
host alt4.gmail-smtp-in.l.google.com [74.125.131.27]
Delay reason: SMTP error from remote mail server after end of data:
421-4.7.0 [67.23.249.108 15] Our system has detected that this message is
421-4.7.0 suspicious due to the very low reputation of the sending IP address.
421-4.7.0 To protect our users from spam, mail sent from your IP address has
421-4.7.0 been temporarily rate limited. Please visit
421 4.7.0 https://support.google.com/mail/answer/188131 for more information. q6si2143931lff.9 – gsmtp
[email protected]
host mta5.am0.yahoodns.net [98.136.216.26]
Delay reason: SMTP error from remote mail server after MAIL FROM:<[email protected]> SIZE=4110:
421 4.7.0 [TSS04] Messages from 67.23.249.108 temporarily deferred due to user complaints – 4.16.55.1; see https://help.yahoo.com/kb/postmaster/SLN3434.html
[email protected]
host inbound.localnet.com [207.251.194.26]
Delay reason: SMTP error from remote mail server after RCPT TO:<[email protected]>:
451 4.7.1 <[email protected]>: Recipient address rejected:
Greylisting in effect, please come back later
No action is required on your part. Delivery attempts will continue for some time, and this warning may be repeated at intervals if the message remains undelivered. Eventually the mail delivery software will give up, and when that happens, the message will be returned to you.
You will want to contact the Live Support team so they can look into this for you. They should be able to see if your server is sending the emails or you are merely being spoofed. They will have a method of correction either way so you can help prevent this from continuing.
Can you please explain this message. I have been trying to track down this problem for awhile. It happens to several people randomly. I’m thinking it’s in our network.
Thanks.
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email protected]
Domain wachesaw.com has exceeded the max defers and failures per hour
(5/5 (100%)) allowed. Message discarded.
We are happy to help but will need to see the full returned email message with headers to narrow this down further.
Thank you,
John-Paul
That email account is disabled. You will not be able to send emails to a disabled account. If you have another way to contact that account owner they may want to know their account is disabled.
following errors are received on my pc in 2 text files as follows
1st file
Return-path: <[email protected]>
Received: from [117.212.146.33] (port=16523 helo=DESIGN1)
by marathe.interactivedns.com with esmtpa (Exim 4.87)
(envelope-from <[email protected]>)
id 1cbn4N-0005nY-P7; Thu, 09 Feb 2017 17:10:03 +0530
Return-Receipt-To: “Skylark tool” <[email protected]>
From: “Skylark tool” <[email protected]>
To: <[email protected]>
Cc: “‘S M Nahar'” <[email protected]>,
<[email protected]>,
<[email protected]>
Subject: pt cap 3d model and actual part also pdf not matching to each other
Date: Thu, 9 Feb 2017 17:08:53 +0530
Message-ID: <!&!AAAAAAAAAAAYAAAAAAAAA[email protected]skylarktool.com>
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary=”—-=_NextPart_000_0007_01D282F7.3EE69EC0″
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: AdKCyRMYaCq5eBALSgay/uRSCa6t2w==
Content-Language: en-in
x-cr-hashedpuzzle: AQUK J7Hf LIez LiIA PEq6 Pp0a RLJX RMfl RVFo SCXZ S+5q U12W bc6M icp7 ic8h npfj;4;awBpAHMAaABvAHIAbgBhAHYAZwBoAGEAcgBlAEAAZwBtAGEAaQBsAC4AYwBvAG0AOwBrAHUAcABhAHIAZABoAGkAQABsAGEAeABtAGkAZwByAG8AdQBwAC4AbgBlAHQALgBpAG4AOwByAGEAagBlAHMAaABAAHMAawB5AGwAYQByAGsAdABvAG8AbAAuAGMAbwBtADsAcwBtAG4AYQBoAGEAcgBAAGwAYQB4AG0AaQBnAHIAbwB1AHAALgBuAGUAdAAuAGkAbgA=;Sosha1_v1;7;{83119B20-3656-4B0F-A0C8-6CB9EA2F3BAC};ZABlAHMAaQBnAG4AQABzAGsAeQBsAGEAcgBrAHQAbwBvAGwALgBjAG8AbQA=;Thu, 09 Feb 2017 11:38:46 GMT;cAB0ACAAYwBhAHAAIAAzAGQAIABtAG8AZABlAGwAIABhAG4AZAAgAGEAYwB0AHUAYQBsACAAcABhAHIAdAAgAGEAbABzAG8AIABwAGQAZgAgAG4AbwB0ACAAbQBhAHQAYwBoAGkAbgBnACAAdABvACAAZQBhAGMAaAAgAG8AdABoAGUAcgA=
x-cr-puzzleid: {83119B20-3656-4B0F-A0C8-6CB9EA2F3BAC}
Disposition-Notification-To: “Skylark tool” <[email protected]>
X-Exim-DSN-Information: Due to administrative limits only headers are returned
2nd file as follows
Reporting-MTA: dns; marathe.interactivedns.com
Action: failed
Final-Recipient: rfc822;[email protected]
Status: 5.0.0
Remote-MTA: dns; laxmigroup.net.in
Diagnostic-Code: smtp; 550-DKIM: encountered the following problem validating skylarktool.com:
550 pubkey_unavailable
Action: failed
Final-Recipient: rfc822;[email protected]
Status: 5.0.0
Remote-MTA: dns; laxmigroup.net.in
Diagnostic-Code: smtp; 550-DKIM: encountered the following problem validating skylarktool.com:
550 pubkey_unavailable
Since the second message mentions your DKIM record, ensure you have setup SPF Records and Domain Keys (DKIM) for your domain.
I also recommend setting up DMARC records. This allows you to specify how mail servers should handle messages from your domain that do not have valid SPF and DKIM records setup. Since the DMARC standard is used by many email providers (such as Gmail, Yahoo, AOL, Hotmail, Outlook), it can increase your chances of email being delivered successfully.
Thank you,
John-Paul
Mail delivery failed: returning message to sender bounce-backs
X-Timeout-Protection: 0
Return-path: <>
Envelope-to: [email protected]
Delivery-date: Fri, 13 Jan 2017 17:38:53 +0530
Received: from exim by mail.suryajyoti.com with local (Exim 4.72 #6)
id 1cS0f7-0001kb-Fg
for <[email protected]>; Fri, 13 Jan 2017 17:38:53 +0530
Date: Fri, 13 Jan 2017 17:38:53 +0530
Message-Id: <[email protected]>
X-Failed-Recipients: [email protected]
Auto-Submitted: auto-replied
From: Mail Delivery System <[email protected]>
To: [email protected]
Subject: Mail delivery failed: returning message to sender
X-EMLSPAM: 0
X-EMLSPAM-SCORE: -100
X-EMLSPAM-REFID: str=0001.0A15020A.5878C35D.0430,ss=1,re=0.000,fgs=256
Do you have the full bounceback message. There’s usually a section in the bounceback that explains why the message bounced and I’m not seeing it here.
Hey Arnel.
Thank you SO MUCH! So, this was not a result of a virus or a hacker? It was just the recipient I was sending it to, their inbox is full and cannot recieve emails at the moment, correct?
Hello Alex,
That is correct. When there is an error in mail delivery service it is normal to see a bounce-back message like this. These messages tell you why the mail delivery didn’t work.
If you have any further questions or comments, please let us know.
Regards,
Arnel C.
what exactly does this mean… i keep trying to send out an email and this keeps coming back! please answer ASAP! thank you!
Hello Alex,
Per the error message: A message that you sent could not be delivered to one or more of itsrecipients. This is a permanent error. The following address(es) failed:[email protected](generated from [email protected]) mailbox is full.
It means that the recipient you’re trying to send the message to cannot accept any further messages until it has been cleared. It’s full.
I hope that helps to answer your question! If you require further assistance, please let us know!
Regards,
Arnel C.
Never mind the issue has been resolved.
Thank you
Roy
What I have received from their support.
“The ticket that was submitted for [email protected], regarding the email related issue, requires further information to process the support request. It has been determined that the bounce back message you provided was not generated by our mail server. Please advise the customer that the issue should be investigated on the sender’s side. If the sender’s email provider insists that the issue is on our side, please ask them to provide remote server logs indicating that connection to our MX failed.”
Thank you Arn for your help. I will do as you have instructed and hopefully get this resolved.
Have a great weekend!
Roy
Hello, I’m third party IT support for Keltech, and have a user at Keltech that is unable to send an email to a known good email account. As far as I know this is the only email address that is currently failing for her. Below is the returned email alert. Any help would be appreciated.
Thank you
Roy
—–Original Message—–
From: Dee Rocha [mailto:[email protected]]
Sent: Wednesday, October 28, 2015 2:57 PM
To: Roy Haynes
Subject: FW: Mail delivery failed: returning message to sender
Hello Roy
I did what you said. Here is the message I got back.
Dee
—–Original Message—–
From: Mail Delivery System
[mailto:[email protected]]
Sent: Wednesday, October 28, 2015 2:56 PM
To: [email protected]
Subject: Mail delivery failed: returning message to sender
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
[email protected]
retry time not reached for any host after a long failure period
—— This is a copy of the message, including all the headers. ——
Return-path: <[email protected]>
Received: from wsip-98-190-203-196.rn.hr.cox.net ([98.190.203.196]:57680
helo=KTOFCDT05)
by ecbiz153.inmotionhosting.com with esmtp (Exim 4.85)
(envelope-from <[email protected]>)
id 1ZrVsu-0005J0-2V
for [email protected]; Wed, 28 Oct 2015 14:55:44 -0400
From: “Dee Rocha” <[email protected]>
To: “‘Dee'” <[email protected]>
Subject: test
Date: Wed, 28 Oct 2015 14:55:44 -0400
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary=”—-=_NextPart_000_005B_01D11190.B8AAF730″
X-Mailer: Microsoft Outlook 15.0
Thread-Index: AdERsj4o6EeyxUIoSBGvq3Wy2EYfJg==
Content-Language: en-us
X-OutGoing-Spam-Status: No, score=-102.5
This is a multipart message in MIME format.
——=_NextPart_000_005B_01D11190.B8AAF730
Content-Type: text/plain;
charset=”us-ascii”
Content-Transfer-Encoding: 7bit
——=_NextPart_000_005B_01D11190.B8AAF730
Content-Type: text/html;
charset=”us-ascii”
Content-Transfer-Encoding: quoted-printable
<html xmlns:v=3D”urn:schemas-microsoft-com:vml” = xmlns:o=3D”urn:schemas-microsoft-com:office:office” = xmlns:w=3D”urn:schemas-microsoft-com:office:word” = xmlns:m=3D”https://schemas.microsoft.com/office/2004/12/omml” = xmlns=3D”https://www.w3.org/TR/REC-html40“><head><META = HTTP-EQUIV=3D”Content-Type” CONTENT=3D”text/html; = charset=3Dus-ascii”><meta name=3DGenerator content=3D”Microsoft Word 15 = (filtered medium)”><style><!–
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
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Hello Roy,
Sorry for continuing problems with the email. I looked at the history of the account, and there was previous problems with queued items with ntelos. com. Though this was noted 13 days ago, there still appears to be an issue with sending mail to Ntelos . I tried with a test from the server and this is message I immediately received:
R=lookuphost T=remote_smtp: retry time not reached for any host after a long failure period
I highly suggest speaking with Ntelos to see what’s going on. We can provide the error messages if necessary (though the main one is the one I’ve shown). This will require the attention of the Ntelos email administrator. Please contact them with the information you have provided and see if it is possible to clear the queued items, or if there is another problem.
Apologies again for the problem with the email. If you have any further questions or comments, please let us know.
Regards,
Arnel C.
Hi,
Since yesterday, when someone sends me an email to [email protected] they receive a mail delivery failed message, but I do receive their email. See below the message
*removed by moderator for identifying information*
Hello Renato,
If you are one of our customers, you may want to check with out Live Support team to see what is wrong with your specific account. That is not normal server behavior.
Kindest Regards,
Scott M
it seems that your local IP address 198.1.82.190 does not have a valid reverse DNS in which your mail has been authenticating.
So kindly contact your local internet provider to add the valid reverse DNS else try with any other internet provider.
Hello saravananct,
Thank you for contacting us. Since we do not own that IP address we cannot setup the reverse DNS for you. I recommend contacting your host, so they can assist you with this configuration.
Thank you,
John-Paul
HI
I’ve been getting emails back from email addresses I know are coorect. Why?
Some are from an email message I send to multiple recipeints and some are to just one and I get the mailer daemon message as well.
🙁
Sara
Hello Sara,
Can you please provide the headers of one of the bounce back messages so we may decipher what the issue at hand may be and possibly a resolution.
Best Regards.
TJ Edens
Hi,
Can you give advice in solving my problem regarding:
“
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
[email protected]
SMTP error from remote mail server after end of data:
host aspmx.l.google.com [2a00:1450:4013:c01::1b]:
550-5.7.1 [2a01:5b40:0:252::55 12] Our system has detected that this
550-5.7.1 message is likely unsolicited mail. To reduce the amount of spam sent
550-5.7.1 to Gmail, this message has been blocked. Please visit
550-5.7.1 https://support.google.com/mail/bin/answer.py?hl=en&answer=188131 for
550 5.7.1 more information. w1si16472613wix.3 – gsmtp
—— This is a copy of the message, including all the headers. ——
Hello Jorunn,
Thank you for your question. The content of this email message is being flagges bu Google as spam.
The link you provided, included more in-depth information from Google.
I recommend avoiding common words that trigger spam filters.
Also, SPF records and Domain Keys can verify your emails are being sent un-tampered from a valid server.
Thank you,
John-Paul
Hi,
Thank you for the suggestions. I had tried “add that particular address to the blocked list”, but it didn’t work. I’ve resolved the problem now. It was a scorpion virus. I had to pay Norton $99 to uninstall/reinstall Norton antivirus and change my password.
Again, thank you for your suggestion.
i made a image of my windows and ever so often i reboot from it and delete my window the only problem is when i turn it off it does updates so am going to have to make a new image with the updates on
take ever thing that want keep off your then reinstall your windows most windows have factory reset on them but when you turn it on it does updates but and these take a bit of time so l made a copy of my windows to a image put on rar and sofware in folders just in case i wanted it on the new machine got a new drive and put it in with the new image then run scans on my old drive to find out if had bad sectors on it or a virus i no it is a bit over the top learning can go tits up this way you never can go wrong