WHMCS – “Use an existing domain and change the nameservers” Not Working Updated on June 21, 2021 by Christopher Maiorana 0 Minutes, 58 Seconds to Read InMotion’s Reseller hosting lets you make money reselling hosting space. But what do you do if you get an error when trying to place an order? We’ve got you covered. In this article, you’ll be learning about the following error: “Use an existing domain and change the nameservers” Not Working You may have encountered this error when trying to process an order with the “Use an existing domain and change the nameservers” option selected. After trying to put the order through, you’re not getting any results? Are you using Cloudflare? Do you have the script minification or Rocket Loader features enabled? The WHMCS documentation suggests that you must disable this feature in your Cloudflare control panel. Otherwise, you will be served incorrect javascripts. For other informative articles on using WHMCS, please see: WHMCS Error – Order Cannot be CreatedWHMCS – Invalid TLD/Registration Period Supplied for Domain RegistrationWHMCS – Domain Checker Reports False AvailabilityWHMCS – “There was a problem connecting to the domain registry”WHMCS – “There was an error in your request”How To Enable WHMCS File AttachmentsWHMCS “Department Not Found” ErrorHow To Fix WHMCS – Curl Error – Couldn’t Resolve Host (6) Share this Article CM Christopher Maiorana Content Writer II Christopher Maiorana joined the InMotion community team in 2015 and regularly dispenses tips and tricks in the Support Center, Community Q&A, and the InMotion Hosting Blog. More Articles by Christopher Related Articles Wildcard Subdomains and DNS How to Set Up Custom Nameservers for Resellers Using Custom Nameservers How to Change Your Domain Nameservers in AMP Domain Names – Registrar Transfer versus NameServer Change How Do I Clear My Local DNS Cache? How to Use the Track DNS Tool in cPanel Using Custom Nameservers as a Reseller What Is a Name Server? Making DNS Nameserver Changes at GoDaddy.com