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If you need to know your hostname, it will vary depending on which protocol you're using.

FTP Hostname

When connecting via ftp, your ftp hostname will be (your actual domain name)

More information can be found in our FTP Getting Started Guide

MySQL Hostname

When you are running an application on the server that connects to MySQL, use 'localhost' (without the quotes) as your MySQL hostname.

Server Hostname

Your server hostname can be found quite simply from directly within AMP using the following steps.

  1. Log into AMP.

  2. Scroll to the bottom of the AMP home page and click on Technical Details.

  3. On this page, you will see your hostname listed, such as

IP Address

Locating your IP address can be done directly from within cPanel, listed on the left side details section. For step-by-step instructions, you may view our article on locating your shared IP.

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n/a Points
2014-08-20 5:58 am

"Hostname of the mail server AND Hostname under AMP>>Technical Details" are they same?

31,539 Points
2014-08-20 9:37 am
Hello Sudip,

Thank you for your question. Yes, you can use the hostname listed in your Account Technical Details.

You can also see your email settings in cPanel at any time.

If you have any further questions, feel free to post them below.
Thank you,

2014-04-09 11:04 pm
hello again

to enter the site, thanks to all who gave me support

now, install prestashop, the installation was conducted with success, but by going to my domain tells me is registered with pairNIC!

I have to do??
I have a domain leased for 5 years
9,968 Points
2014-04-10 5:14 am
Hello Julio,

Did you just recently purchase your domain name? It sounds like you might need to update your domain's name servers to resolve your domain name to your server.

- Jacob

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