How to Add a Mail Account Using iOS 11

Apple recently released iOS version 11 for iPad and iPhone. Among many new features and increased performance there are some asthetic changes as well. In order to be able to send/receive messages with the email accounts you create with your domain, you will need to configure the iOS Mail App accordingly. Following the instructions below, you will learn how to add an email account to your iOS 11 device.

Adding a Mail Account in iOS 11

If you want to send and receive email using the iOS 11 Mail App, you simply need to add your email account to the device’s list of Accounts. Although similar to iOS 10, the steps below will guide you through the updated interface to add a Mail Account.

  1. Settings icon highlighted from home screen

    From your home screen, find the Settings icon and tap on it to open it.

  2. Settings: Account & Passwords option highlighted

    Scroll to locate the Acconts & Passwords menu option and tap on it to proceed.

  3. Accounts & Passwords: Add Account option highlighted

    Tap on Add Account.

  4. Add Acounts: Other option highlighted

    Tap to select Other as the category of account to add.

  5. Other: Add Mail Account option highlighted

    Tap on Add Mail Account to continue.

  6. Add Account all fields filled, Next highlighted at the top right

    Fill in the details for each field and tap Next at the top right.

  7. Field Description Value
    Name Enter your name. This name is used as the sender when addressing emails. Johnny Appleseed
    Email Enter the email address that you are creating this new account for. This needs to be the FULL email address. user@example.com
    Password Enter the password associated with your email address. P@$sw0rd123!
    Description Enter a description to help identify this account on your device. Example Mail
  8. New Account: IMAP tab selected and highlighted

    At this point, you can select which protocol to use to access your email. IMAP is selected by default, however, if you want to use POP, then you can tap on the POP tab. We use IMAP in our example, as that is recommended.

  9. New Account IMAP: Incoming Server Host Name field highlighted

    Enter the Host Name for the Incoming Mail Server.

  10. New Account IMAP: Incoming Server User Name field highlighted

    Enter the FULL email address in the User Name field for the Incoming Mail Server.

  11. New Account IMAP: Incoming Server Password field highlighted

    The Password field for the Incoming Mail Server should contain the password you entered from the previous screen.

  12. New Account IMAP: Outgoing Server Host Name field highlighted

    Enter the Host Name for the Outgoing Mail Server.

  13. New Account IMAP: Outgoing Server User Name field highlighted

    Enter the FULL email address in the User Name field for the Outgoing Mail Server.

  14. New Account IMAP: Outgoing Server Password field highlighted

    Enter the password associated with the email address in the Password field for the Outgoing Mail Server.

  15. New Account IMAP: Next button highlighted at top right

    Confirm all your settings are entered correctly, then proceed by tapping on Next at the top right.

  16. IMAP: Save button highlighted at top right

    Your iOS 11 device will proceed to verify a secure connection with the settings entered. When successful, the next screen will allow you to add this account to your device’s additional Apps (if applicable). If you would like to setup the additional account(s), simply tap on the toggle switch to enable them. By default, Mail is enabled (since we are setting up a Mail account), so you can proceed to tap on Save at the top right.

Congratulations! Now that you have added your email account to the Mail App in iOS 11, you can begin to send and receive emails from your device. If you are interested in accessing Webmail through cPanel’s new iOS App, be sure to check out our guide to learn How to Set Up cPanel App for iOS 11.

Thoughts on “How to Add a Mail Account Using iOS 11

  • It would be very helpful if you provided email setup instructions in a pdf document that could be easily sent to end users.

    • Hello and thanks for contacting us. If you need the instructions offline, you could do a screenshot of the webpage and convert the image to a PDF using a program such as Master PDF Editor. I hope this helps. Alternatively, you can simply save the webpage as a text file from the web browser.

    • These would be the “server settings” for your email account. You can access these in your cPanel. Links to how you can find these settings are available in the article above.

  • My cell Iphone stopped sending emails all of a sudden.  So, I deleted and reloaded my email account on my Iphone.  It’s connected to server Id212.  My Iphone allowed for the connection to inmotion and added the account.  However, my Iphone didn’t load any of my saved emails and is NOT sending or receiving any emails.  Is there something else that I need to?

    • Nope, there isn’t anything else to configure. Have you tried turning the device off and back on? This helps to re-establish the connection to the server from your device. If that does not resolve the issue, you should check the server to make sure the emails still exist there. If they do, you may need to manually set the IMAP Prefix. I hope this helps!

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