How to Configure a Temporary Directory for Updating WHMCS

If you are receiving this error message: “You do not currently have a path configured for temporary storage of files during updates.“, you can follow this guide to learn how to configure a temporary directory for updates in WHMCS.

Create Temporary Directory

First you will need to create the temporary directory.

  1. Log into the cPanel

  2. Click the File Manager button, then navigate to the folder where you want to create the file.

  3. Click the Folder icon found in the top-left of the toolbar.

  4. After clicking the icon, a popup box will appear for you to name the folder. For our example, we name the folder tmp. Click on the Create New Folder button once you name the folder.

Configure Update Setting

Now that you have created the temporary directory, you will need to add this absolute file path to the Update Settings for WHMCS.

  1. Log into the WHMCS Administrative Dashboard.

  2. Navigate to Utilities > Update WHMCS

  3. Click the Configure Update Settings button.

  4. Enter the path to the directory you just created into the Temporary Path field.

  5. Click the Save Changes button.

Congratulations! Now you know how to configure the Update Settings in WHMCS to set the temporary directory.

John-Paul Briones Content Writer II

John-Paul is an Electronics Engineer that spent most of his career in IT. He has been a Technical Writer for InMotion since 2013.

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