Thoughts on “How to Add/Cancel Domain Privacy in AMP

    • Hello spelrinsen,

      Thank you for contacting us. The only information we require is a valid registrant name, or business name. Otherwise, our information will be listed in the whois instead of yours.

      If you have any further questions, feel free to post them below.

      Thank you,
      John-Paul

    • We’ve added privacy to our domains recently and we received an email asking us to complete the verification by click a link. We did that but the page we landed shows “Invalid key provided. No active trade found.”. We’re very concern whether our domain will be suspended afterwards if we cannot complete the verification. Pls advice.

    • You can check the Status of your domain by entering it into the who.is website. If you see a status other than something like ‘ok’, ‘transfer prohibited’, or ‘update prohibited’ then I would recommend contacting your domain registrar for that domain.

    • Hello Sharone,

      If you registered the wrong name with us, you have 120 hours to cancel the domain. You can then get the correct one.

      Kindest Regards,
      Scott M

    • Hello Abraham,

      Sorry for problem with cancelling domain privacy. If you are having problems with removing privacy, then you should contact our live technical support team so that they can remove it for you. You can contact them via email/phone/chat.

      If you have any further questions or comments, please let us know.

      Regards,
      Arnel C.

  • We wish to remove our domaine name but we will keep you for our hosting.  Please send us instructions to my email on how to do this

  • Hi, I wish to edit my domain registration information.  I want to change from my personal name to my company name but I don’t want to cancel my domain privacy.  Is there a way to edit without cancelling my domain privacy subscription and then adding it back? 

    • Hello Erin.

      If you are meaning the ‘registrant’ that cannot be changed via the AMP anyway. You would need to send in an email to the Support Team with that request. Be sure to verify the account with either the current AMP password or the last 4 digits of the credit card on file in the email. They will be able to make that change without you having to adjust the privacy.

      Kindest Regards,
      Scott M

Leave a Reply