There may be times when you need to view or modify your billing information, contact details, or password for your personal or team account. This guide will show you how to view or make changes to your Platform InMotion account. Access Team Billing Information Update Contact Information Adding a Credit Card Change Credit Card Access Read More >
Jesse Owens
View & Change Profile Settings
There may be times when you need to view or modify your name, email address, phone number, or password. This guide will show you how to view or make changes to your Platform InMotion account. Note: If you want to manage a Team profile, see our full guide on Managing Teams With Platform InMotion. Access Read More >
How to Get Support from Platform InMotion
If you need help troubleshooting a website or server issue, you can access help options right from Platform i. Support is available for your team or personal account via ticket request or live chat. This guide will show you how to get support directly from Platform i. Get Support For a Team Starting a Chat Read More >
How to Create a New Project in Platform InMotion
In this guide, we’ll show you how to create a new project with Platform InMotion. A project is where you can manage a live or staged instance of a WordPress website. Platform InMotion makes it easy to manage and develop multiple sites in separate projects. You can build a site and do not have to Read More >
Using the WordPress Site Health Monitor
Maintaining good site health is a critical step when securing sites, optimizing for search engines, and providing a good user experience to visitors. Platform InMotion’s Managed WordPress Hosting plans include a site health monitor as part of the robust WordPress tool set. It instantly goes through a checklist of performance and security tests on your Read More >
Managing Subscriptions & Receipts for Platform i
With Platform i you have the ability to purchase addons or upgrades under your account or with a team account. You can then view or cancel these items as needed. This guide will show you how to manage subscriptions and receipts for your account and teams with Platform i. Managing Account Subscriptions & Receipts You Read More >
Managing Your Production Server with Platform InMotion
When you have a live server associated with a project, Platform i makes it easy to manage it. For example, you may want to connect with SSH keys, view your server’s hostname, or stop/restart the server. Once connected via SSH you have full control as the root user to modify your server as needed. This Read More >
How to Update WordPress with Platform InMotion
With Platform InMotion you can quickly see any out-of-date items within your project at a glance. This can save time when you are managing multiple WordPress websites since you don’t have to login to the individual Dashboard of each site. If updates are available you can follow the link to login automatically and update with Read More >
How To Create and Manage Teams in Platform InMotion
With Platform InMotion, it’s easy to collaborate on website builds by creating Teams. Teams can be assigned to Projects where you can then add members and give them permission to access the areas they are working on. This guide will show you how to create and manage teams with Platform InMotion. How to Create a Read More >
Using Playground Environments in Platform InMotion
Platform InMotion’s managed WordPress plans include a set number of playground environments. The number of playground environments that you have depends on your specific plan, but you can always add on more if necessary. In this guide, we’ll explain what Playground Sites are and how to use them. What Are Playground Sites? Playgrounds are temporary Read More >
