Softaculous is a tool within your cPanel that you can use to easily install programs such as WordPress or Joomla. Using softaculous to install programs is not just easy, it is a big time saver because it automates many of the tedious tasks involved with software installation.

Important! Softaculous is not installed on Dedicated and VPS server. If you need Softaculous installed, you can order it through AMP.

In this tutorial, we will show you how to install a program using Softaculous. Even though there are over 200 programs you can install with Softaculous, the installation procedure for each one follows the same basic steps.

To install an application using Softaculous:

  1. log into your cPanel
  2. Click the Softaculous link, which is located under the Software/Services section
  3. Click on the program you would like to install:
    Browsing programs
    Top Scripts
    If you want to browse through the available programs you can install using softaculous, click on any category in the left menu. For example, if you're interested in finding software you can use to run a blog, click the Blogs category. You will then see a listing of blogging applications show. Under Top Scripts, you will find a listing of the most popular programs being used on the web today. For example, WordPress, one of the most popular programs on the web, is listed at the top of the list.

    Curious as to which programs are available? Here's the full list of programs in Softaculous.

  4. Click the Install button (located above the description of the software)

    Important! If you get an error stating that there are conflicting files (such as robots.txt, .htaccess, etc.) You can go through your File Manager and delete the files from your public_html. Then the Softaculous installer will go through with the install.

  5. Fill out all of the installation details and then click the Install button at the bottom of the page.

    If you want to email yourself a copy of these installation details for later reference, enter your email address next to Email installation details to (located towards the bottom of the page).

    While the installation details may vary from program to program, generally the same information is asked for. In our testing, we are using softaculous to install WordPress. Below is a summary of the settings being asked for.

    Software Setup

    Choose Protocol The most common option here will either be http:// or http://www.
    Choose Domain If you have more than one domain name associated with your cPanel account, choose which domain name to install this program to.
    In Directory If you want to install this program into its own folder, enter the folder name here. For example, if you wanted users to visit (instead of simply to see your WordPress site, you would enter blog for this setting.
    Database Name Unless you have a specific reason to change the database name, you can leave it as is.

    Database Settings

    Table Prefix Unless you have a specific reason to do so, you can leave the table prefix setting as is.

    Site Settings

    Site settings are generally settings such as your site's name and description. Most programs allow you to easily change these values after installing them.

    Admin Account

    When working with a program, you'll generally need to log into them as an Administrator before you can begin to manage your website. In this section, you'll typically create a username and password.

    Note! You will want to make your username and password secure. You do not want to use Admin for the username or password for the password.

    Choose Language

    If you don't plan to run this website in English, select the appropriate language from the drop down list.
  6. After clicking the Install button, you will see a progress bar dictating how much time is left for the installation. When your new software has been installed, you'll see a message similar to the following:

    Congratulations, the software was installed successfully.

    You will then generally see two links, one link to your new site and the other a link to your site's login page.
Continued Education in Course 103: Using Softaculous
You are viewing Section 5: How to install programs using Softaculous
Section 4: FAQ - Installing programs with Softaculous
Section 6: How to uninstall programs using Softaculous
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n/a Points
2014-11-01 1:55 pm
13,552 Points
2014-11-28 12:31 pm
Hello TOM,

Thank you for your question. WordPress is free, open-source software, so there is no cost for installing it.

There are 3rd party addons that can be purchased for WordPress, but they are completely optional.

If you have any further questions, feel free to post them below.

Thank you,
2015-01-23 3:56 pm
Dumb question of the day: How do I download Word Press? I just signed up w/ inmotion and can't find it.

21,373 Points
2015-01-23 4:29 pm
Hello Jamy9,

I just saw this question from you and answered it. Hopefully, that information is relevant and clear for you. If you're still confused or need further assistance, please let us know. Softaculous is an application that makes it easier to load programs for your web hosting account. If you use it, you don't have to download WordPress since it handles that for you. If you require the actual WordPress installation files, you need to go to the WordPress home page.

I hope this helps to answer your question, please let us know if you require any further assistance.

Arnel C.
n/a Points
2015-03-01 5:46 pm

I just installed Wordpress. Now I can't find it. Is there a control panel here at inmotion, or do I have to go to Wordpress to build my site?



23,972 Points
2015-03-02 12:26 pm
Hello Suzan,

Did you install it via Softaculous? It gives the two URLs for your site and the admin login at the end. If you selected to have the installation details sent to your email, it should also be there.

If you installed WordPress at your domain, then you should see the default site when you visit Also you should be able to login to the WP admin area at

Your entire hosting account can be accessed by visiting your cPanel.

Kindest Regards,
Scott M
n/a Points
2015-03-04 3:01 am


I am having issue regarding word press, I am unable to install word press, Error is below :

wordpress cannot be installed in the free version of softaculous

Please suggest what to do


23,972 Points
2015-03-04 6:57 am
Hello Irfan,
Yes, that is true. The free version of Softaculous does not allow a one-click install for WordPress. All Softaculous installs on our are premium purchases so they have it. If, for some reason, you are one of our customers and are getting this message, contact our Live Support right away and we can correct the issue.

Otherwise, you can always do a manual install of WordPress. It is not terribly difficult but it is certainly not a one-click solution.

Kindest Regards,
Scott M

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