Thoughts on “How to Log into AMP

  • Hola no puedo iniciar sesión de mi correo corporativo, no puedo acceder a mi buzón de entrada me dice que mi correo o clave esta invalida. no he cambiado nada ya que tanto la clave como usuario me lo otorgo la empresa. Como hago para acceder de nuevo. o para cambiar clave sin iniciar sesión. Gracias 

    Translated: Hello, I can not log in from my corporate email, I can not access my inbox, it tells me that my email or password is invalid. I have not changed anything since both the password and the user were granted by the company. How do I access again? or to change password without logging in. Thank you

    • I recommend contacting your server administrators for assistance as they may be experiencing server or email issues. Also, their security policy may automatically rotate passwords when it detects issues such as a compromised account.

      Thank you,
      John-Paul

  • I have C-panel login Details but i dont have AMP login details How can i upgrade my hosting package? and how can i get the AMP login details?

  • I get locked out of In Motion Hosting’s AMP and CPanel every time! I cannot check my email either (lora@lkaisler.com). I want to cancel my account and take my URL (lkaisler.com) to another service. How can I do that, when I cannot get into my account? This is absolutely the most frustrating service I have ever tried to use!

    • Hello,

      If you have gotten locked out of your cPanel and AMP you can contact technical support and they should be able to help you reset your password or unblock your account if you were blocked from cPanel.

      Best Regards,
      Kyle M

  • Can I set up a second AMP access? I have my client for whom I’ve been hosting at my servers, but just set up this one for them. I will be doing much of the management, but they may need (or want) access too.  Can I authorize a second person or do I have to reliquish my access information ??

    • If the third party is going to be limited to development, you can provide them with cPanel access. This means they will have all the tools necessary to work on the technical side and need not have any access to the billing details and other information available in AMP.

  • THIS is exactly how I feel right now! I’m from the wordpress camp so I’m reaaaally frustrated & confused about how any of this is supposed to work…. UGH

    • Ok, so I’m guessing you are talking about WordPress.com which is a hosted solution. To use WordPress as a self hosted product, you have to install it. We’re a hosting provider, we provider the servers you use to install WordPress on to. Think of it like this:

      You have an apartment. Your hosting provider is the apartment landlord. WE provide the space to host your website (just like a landlord provides space for you to live in). The landlord provides basic amenities like water, and electricity but its up to you to use it appropriately. Same with us as your hosting provider, we provide many amenities like WordPress or BoldGrid, but its up to you to use it accordingly. Just like your apartment complex my have an interface or website so you can pay your monthly mortgage, we have AMP (Account Management Panel). This is where you can see your “lease” with us and pay your bill. This is also where you can upgrade your account. Let’s say your website grows, just like your family in the apartment may grow. You may need more space or even more amenities. So if you’re currently in an apartment which would be like shared hosting, you can upgrade to something like a condo (VPS) or a dedicated server (single family home). We’re still the landlord, but it’s up to you to manage it.

      I hope this analogy helps! Let us know if you need anything else.

    • Clicking the cPanel button should take you there. If not, there may be a misconfiguration with your account. You will need to contact Live Support if that is the case so they can look into your specific issue.

    • Hello Fady,

      You can’t change it yourself. You would need to submit a verified support ticket requesting the change. Typically, it’s not able to be changed, but if you have changed your primary domain, then may be able to change it for you.

      If you have any further questions or comments, please let us know.

      Regards,
      Arnel C.

  • Hello

    Since joining you guys I have ran in to a couple of issues. I have whm reseller account and when accessing customer cpanel accounts via cpanel i get error.

     

    Template::Exception:
        [TYPE]=[Directory]
        [INFO]=[/home/sorted/.imh: No such file or directory]
        [TEXT]=[]
     at cpanel.pl line 1155.
        main::cptt_exectag(“/usr/local/cpanel/base/frontend/paper_lantern/php/overview.ht”…) called at cpanel.pl line 5572
        main::_parse_auto_template(“/usr/local/cpanel/base/frontend/paper_lantern/php/overview.ht”…) called at cpanel.pl line 5417
        main::run_standard_mode() called at cpanel.pl line 838

     

    I have also got 3 sites on my whm server and these are sometimes producing timeout errors.

     

    1. OS- Windows 10
    2. Browsers- Chrome, internet explorer and Fire Fox developer’s edition.
    3. Security – Eset business security
    4. All systems up to date

    Time outs occur also when pinging website. I also notice the server is slower than my previous supplier, they did not have SSD drives.

     

    I also notice the SWAP is 100% and is on critical status, this has happened to me before with other supplier and produced slow server.

    • Hello David,

      This appears to be an account specific situation. You will want to contact our Live Support and have them take a look at your specific settings.

      Kindest Regards,
      Scott M

    • Hello tonygann,

      Thank you for contacting us. We are happy to help you troubleshoot your site, but will need some additional information.

      What happens when you attempt to access your site? Do you get an error?

      Thank you,
      John-Paul

    • RE: Dedicated Server Account Move Complete – nedcoe5 – InMotion Hosting, Inc.
      Please note that this will result in no downtime for your site as we will leave your account active on the old server for 24 hours to allow for propagation.

      Hello,

      Please leave the old server (205.134.238.34) up for the time being otherwise energyavenue.com is to not going to work at all this weekend.
      There is no way the new server is going to work as it is right now there are a lot of custom linux files missing. Plus the orders received today are not in the db on the new server. We will notify you when we no longer need the old server after we switch the dns at godaddy next week.

  • I currently have 2 AMP Log ins (by accident) one is for my domain and the other has my DNS hosting on it – can I combine these? I’m trying to update my DNS settings also.

     

    Thanks!

    Cathy

    • Hello Catherine,

      Yes, the accounts can be combined. Simply call into Customer Service and they can take care of that for you very quickly.

      If you have any further questions or comments, please let us know.

      Regards,
      Arnel C.

    • Hello Adnani,

      If you’re trying to register into the Support Center website, then this link will take you through the registration. If you’re having problems still – please provide the registration name you’re using so we can investigate.

      If you’re referring to a specific account on InMotion, you need to contact support or customer service to create an account with InMotion Hosting. The subscription creates an Account Management Panel (AMP) account.

      If you have any further questions or comments, please let us know.

      Regards,
      Arnel C.

  • hi, i am trying to read my emails using java application but my output is  java.net.UnknownHostException… wat shall i do to run my project successfully to read the emails of my webmail using java. please help me.

    thanks in advance.

    • Hello Vinay,

      This generally goes beyond what we can help with but what is the full error you are getting with your application?

      Best Regards,
      TJ Edens

  • HI
     
    I want to use the unique class C every vps.
    For example, 10.10.10.1 10.10.11.1
    Is it possible?
     
    GMOdigirock
    Nobuhiro Fujita
  • I was not able to locate the above link so I can submit a vified ticket after loging in. No such a thing!!

     

    I could not submit a virified ticket!

    • Hello Hadi,

      Thank you for contacting us. Sorry to hear you are having trouble submitting a verified ticket. I logged into your AMP and verified there is a “Get Support” link on the very top right of the page.

      We are happy to help you troubleshoot the issue, but will need some additional information. What type of browser, and computer are you using? For example are you using Chrome Browser on a Windows 7 computer?

      If your problems persist, I recommend contacting Live Support, so they can replicate the error.

      Thank you,
      John-Paul

    • Hello miniminoo,

      The AMP (Account Management Panel) is a proprietary tool created by and for InMotion Hosting, so other hosting companies do not have this particular application.

      Kindest Regards,
      Scott M

    • I have an accoount – paid, trying to get the site looking nice, build it and in the control panel/ in my amp and all that: NO PREMIUM WEBSITE BUILDER…. all these scripts and apps and database info I don’t care about… I see WordPress, but don’t want to use it as a builder… maybe I should. I used to have an account and I DID NOT HAVE TO LOAD….. A web builder. So aggravated… should be RIGHT there obvious.

    • Hello therese90,

      Thank you for your question. You can Add the Premium Web Builder from AMP (Account Management Panel).

      It is really a preference how you want to design/build your website. We offer the popular options that are in-line with the industry, including WordPress, Joomla, Drupal. These are just a few of over 150 Software options you can use.

      If you have any further questions, feel free to post them below.

      Thank you,
      John-Paul

    • Hello Tony,

      Your AMP is connected to a single email account. You cannot add another email account to it. You can change the existing one if you like, however.

      Kindest Regards,
      Scott M

  • i have purchased a domain name but i dont have email confirmation of that , dont have any passwords for log in

    thank you kindly help me

    • Hello Prince,

      Unfortunately we have no information within this comment to help your situation. It is likely best to contact the Live Support team so you can give identifying information to them. They will be able to take a look for your specific account.

      Kindest Regards,
      Scott M

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