UCEPROTECT RBL Email Scam: What It Is and How to Respond Updated on December 18, 2025 by Carrie Smaha UCEPROTECT operates a Real-time Blackhole List (RBL) that generates false positives on blacklist checker tools and then charges fees for expedited removal. Multiple hosting providers and security companies, including Sucuri and Trend Micro, have documented these practices and recommend ignoring UCEPROTECT listings entirely. If you ran a blacklist check and saw your IP listed on Read More >
Important Update: Changes to How You Submit Technical Support Tickets Updated on April 30, 2025 by Derrell Effective May 1, 2025, all Technical Support tickets must be submitted via your Account Management Panel (AMP). Direct emails to [email protected] will no longer be supported. We’re making this change to improve your experience with our Technical Support team, and we want to make sure you’re fully prepared. Why We’re Making This Change To better Read More >
Important Notice: ecbiz330 Server Failover Updated on February 12, 2025 by Derrell We are making changes to the ecbiz330 server to ensure stability and reliability for our customers. At this time, we are actively completing an unplanned but necessary failover on ecbiz330, moving all accounts to a new ecbiz330 server. How to Find Your Server Information If you are unsure about which server your account is on, Read More >
PHP 8.4 Released Posted on December 12, 2024 by Jesse Owens PHP 8.4 was released November 21, 2024. As of this writing, you can use PHP 8.4 on cPanel VPS environments and Dedicated servers by enabling the package in EasyApache. PHP 8.4 will be added to shared servers after a brief period of testing by InMotion’s Engineering team. As of January 17, 2025, PHP 8.4 is Read More >
East Coast Data Center Moving to State-of-the-Art Facility Posted on April 24, 2024 by Derrell As part of our ongoing commitment to deliver the best technology and the latest innovations in the hosting industry, InMotion Hosting is excited to announce the relocation of our East Coast Data Center to a new, state-of-the-art facility in Ashburn, VA., starting the week of August 26th, 2024. This move is part of our commitment Read More >
How to Get the Most Out of Our Community Support Center Posted on October 25, 2019 by InMotion Hosting Contributor In this article, we cover how to get the best experience with our Community Support Center. Whether you have general questions about new software in Softaculous Instant Installer, or more advanced questions about GDPR compliance or root access in VPS Hosting, we want to ensure you know how to help us help you in our Read More >
How to Ask a Question Posted on May 31, 2019 by InMotion Hosting Contributor The InMotion Support Center has thousands of guides, but if you don’t see one that solves your problem you can post a question. Since this site is actively monitored, an experienced team member will respond to you. In this guide, we will show you how to ask a question here in the Community Forum. Asking Read More >