Setting the IMAP Path Prefix on your iPhone Carrie SmahaUpdated on April 23, 2026 1 Minute Read When you first set up your iPhone to check your email hosted with InMotion Hosting, it’s possible you will not see the Sent, Trash, Drafts, and Junk folders. Typically, these folders are in your INBOX and you’ll need to set the prefix path for it to work correctly. How to set the prefix path If you set up the IMAP mail account on your iPhone, you may not find the IMAP folders in your Inbox folder. If this is the case, you’ll need to specify the IMAP path prefix. You can enter in the IMAP path prefix by going to Settings > Mail > Account > Advanced > IMAP Path Prefix. Enter the word “INBOX” (use all caps) and save the setting. Now, your folders should appear as subfolders in the Inbox. Share this Article Carrie Smaha Senior Manager Marketing Operations Carrie Smaha is a Senior Marketing Operations leader with over 20 years of experience in digital strategy, web development, and IT project management. She specializes in go-to-market programs and SaaS solutions for WordPress and VPS Hosting, working closely with technical teams and customers to deliver high-performance, scalable platforms. At InMotion Hosting, she drives product marketing initiatives that blend strategic insight with technical depth. More Articles by Carrie Related Articles Upgrade to iOS6 causing IMAP issues Setting the IMAP Path Prefix on your iPhone How to Add Portfolios Using Jetpack How to Fix the Server Error with iPhone Mail or Other iOS Mail Clients How to Manage Saved Passwords Using iOS iOS Email Settings How to Configure an iPhone / iPad for Email Changing the Swipe Options for Mail on your iPhone 3 Mobile Apps for WordPress Content Creators using Apple iOS How to Enable Push Notifications on iOS Devices
