Reset password failed: A Super Administrator can't request a password reminder
If you're a Super Administrator in Joomla 3.0 and attempt to use the reset feature to reset your password, you'll get the following error message:
Reset password failed: A Super Administrator can't request a password reminder. Please contact another Super Administrator or use an alternative method.
To resolve this issue, you can use phpMyAdmin to manually reset your password within the database.
- Log into phpMyAdmin
- Once logged in, in the left menu click the name of your Joomla 3.0 database.
- In the left menu, click the table named similar to _users. For example, if you have a table prefix of hl2rx, find the table named hl2rx_users and click on it.
- Find the Super User account in the list, and then click Edit next to it.
- Next to password, in the drop down menu select MD5. Next to that, enter your new password and then click Go.
You have successfully reset your Joomla 3.0 Super User password using phpMyAdmin! You should now be able to log into your Joomla 3.0 admin.
Joomla Community Google+ Hangout #3
June 3rd, 2014
Thank you @RustyJoomla for letting me speak on the Joomla Community Google+ Hangout!
Support Center LoginOur Login page has moved, Click the button below to be taken to the login page.
2014-07-29 7:55 am
I was able to solve my problem. Please emphasize about block removal (change 1 to 0)
2013-09-16 1:32 pm
Awesome and straightforward post man! just logged in to say thanks! =D