Free AutoSSL Guide

InMotion Hosting now offers a free AutoSSL for any domain in your account using our new Manage Free SSL tool. For your convenience, the free AutoSSL tool is available in the Account Management Panel also known as AMP.

The free AutoSSL tool automatically creates SSL Certificates across your account for any active domain added to your account and resolved to your InMotion Hosting server. Likewise, free AutoSSL certificates are installed for conventional top-level domains and subdomains unless free AutoSSL management is turned off in your AMP account.

An SSL Certificate is just one way to protect your WordPress website. Be sure to check out the many features WordPress Hosting by InMotion Hosting includes and host your customized website in an environment developed for optimal security.

Free AutoSSL? Why or why not?

There is no doubt that a free AutoSSL is a convenient option to have in a hosting account. The level of encryption provided by a free AutoSSL is the same as what you would find in a paid SSL.

However, it is worthwhile to note that free certificates use SNI without a dedicated IP. This means that multiple domains can share an IP address and still use an SSL. It should be noted that this type of certificate does not have the same level of acceptance as an Advanced SSL with a dedicated IP. This is because SNI is a relatively new extension and is only recently receiving widespread support across browsers and devices. Some combinations of older browsers and devices may not accept a certificate that is using SNI.

What is SNI? SNI stands for Server Name Indication and is an extension of the TLS protocol. It indicates which hostname is being contacted by the browser at the beginning of the ‘handshake’-process. [Server Name Indication- Wikipedia]

For most informational websites, the level of acceptance provided by a free AutoSSL is adequate. However, large-scale enterprises (like an e-commerce store) that accept private data about their customers would be best advised to consider a paid SSL from a respected certificate authority. Premium SSLs from certificate authorities often provide support and warranties in addition to being widely accepted in all browsers and devices.

InMotion Hosting provides support for our own free AutoSSL tool in AMP, but the providers of free SSLs do not provide warranties or support.

Managing the Free AutoSSL Option

Activate the Free AutoSSL option

Follow along with the steps below to turn on the free AutoSSL option in AMP.

  1. Log into your Account Management Panel (AMP)
  2. Click on Manage Free SSL

  3. Click the ON/OFF switch to the ON position
  4. Click on Manage Free SSL

Check Eligibility of your Domains

When you enable free AutoSSL, your domains are automatically assigned an SSL if they are eligible. In the Account Management Panel (AMP) you can scan your domains to check for eligibility. Your domain(s) need to be pointed to us and added to WHM to be eligible for the free AutoSSL. Follow the steps below to check your domain(s) eligibility for the free AutoSSL.

  1. In the box at right side of the screen you will see a box listing all of the domains on your account. You can click on Check All to select all of the domains, or you can click each check box in order to select only the domains that you want to check for eligibility.
  2. Select domains for eligibility check

  3. Click on CHECK ELIGIBILITY in order to see if the domain can have the free AutoSSL enabled.
  4. Click to check eligibility

  5. When the check is completed you will either see a red X or a green check mark indicating the domain’s eligibility. If you see a red X, then click on the link Find out why in order to determine the reason that the domain is ineligible.
  6. Check to see why domain is not eligible

Add and Manage your Free AutoSSL certificates

Once the check is complete and you’re ready to assign certificates to your domains, you should see a button labeled RUN CHECK NOW under the paragraph in the bottom left side of the screen. Click on this button the check for certificates will launch. Note that the check may take between 10-20 minutes for the process to complete. If you want manage your SSL certificates, go to your cPanel and click on Manage SSL Hosts.

check for certs

If It Doesn’t Work (Troubleshooting Free AutoSSL)

If the SSL process should fail, there are a few troubleshooting steps to consider before contacting support.

  • The domain’s DNS is not routed to InMotion Hosting. In this case, you must update DNS via an A record or point the domain’s nameservers at the registrar to InMotion Hosting.
  • The domain’s website is using a third party CDN like Cloudflare or Sucuri. In this case, you are advised to purge the cache and temporarily disable IP masking features to allow the domain validation to go through.
  • Security plugins in the content management system (e.g. WordPress, Joomla, Magento, etc.) could be blocking domain validation. Temporarily disabling these plugins will help.

For detailed troubleshooting information, check out our full guide on Troubleshooting AutoSSL.

If you are still having trouble with the Manage Free AutoSSL tool, feel free to contact our Live Support team.

Next Steps

Now that you have activated the free AutoSSL tool, here are some helpful links to other SSL/HTTPS articles to instruct you on the next steps:

Christopher Maiorana Content Marketing Writer

Christopher Maiorana joined the InMotion community team in 2015 and regularly dispenses tips and tricks in the Support Center, Community Q&A, and the InMotion Hosting Blog.

More Articles by Christopher

Thoughts on “Free AutoSSL Guide

  • Hi! It seems there’s no link to the article “How to Add free AutoSSL Certificates to Reseller Accounts” where can I find it? Thanks!

  • I have the free SSL activated for my new site but I notice that the browser tab still shows “NOT SECURE”

    How do I get that to go away?

    • It should be, yes. Feel free to contat our live support if you’re having any issues with AutoSSL in the meantime.

  • Hello there,

    I have registered the domain and hosting yesterday the name of my domain and hosting is but i didn’t get my dash board info like user name and password. 

    I want to know how to get it do i need to call or you will send it after 24 hours or what? please assist me. 



    • I advise checking out the “Troubleshooting” section above, or consider contacting our Live Support department.

  • Hello,

    After you have finished with the setup of the free SSL through Cpanel can I sintall the Real Simple SSL plugin in WordPress to finish the process rather than me going to htaccess file. I am no techie and would like the smoothest transition possible. No site breaking.


    Thanks for yor help,

  • I have a shared hosting account, but do not have the “Manage Free SSL”
    option on my AMP.

    How do I follow the directions without the “Manage Free SSL” option?? 


    • Do you see an option for “Manage Free Basic SSL”? The text for the button label has changed since this article was published, apologies for the confusion. However, if that button is not appearing as well, please contact Support for further assistance in troubleshooting the Account Management Panel application.

  • I am using Free SSL which works great on shared hosting. I also have a dedicated IP address. Does having a dedicated IP address with the Free SSL make any difference? Should I keep paying for a dedicated IP address? Thanks.

    • Hello, Having the dedicated IP address does not really matter any more since the servers can use SNI to have multiple SSLs on a shared IP.

  • How to fix the “Your connection to this site is not fully secure” after installing the Free SSL? Thank you

  • Hey,

    I completed all the steps above:

    >> <<

    Added, SSL, enabled it on WordPress, forced it via .htaccess file. It says secure on my homepage, but when I click links coming in from Google search, it still displays as insecure.

    For example, if you type “fitness hideout” on google and click “blog”, it shows up as insecure.

    And sometimes it even comes up as an “error 500”, which has never happened before switching over. 

    Any ideas?

  • Once I have activated the free SSL (which I have & I have updated my wordpress site to reflect the change as you advised)…

    Do I have to go into Google webmaster tools and add the https website as a new property &/or do I have to do a 301 redirect from the http site to the https site?

    Basically are there additional steps beyond what you have described in your guidelines?

    • No, you shouldn’t be going into Google Webmaster tools to do that. Your website will either have a configuration section (depending on how it was made), or you may need to add a redirect in order to make sure that any links used on the site automatically go to the https URL. If you’re not familiar with how to do that, then you should speak with a web developer for assistance.

  • I have two websites hosted, one with BlueHost and the other with Startlogic who do not have ssl. As gOOGLE IS MAKING IT MANDATORY  soon I’m considering moving to a new server. What I need to know up front is whether your free ssl satisfies Google’s new policy or do I need to purchase certificates and if so do you allow setting up a free one from Let’s Encrypt. This whole business stirred up by Google is a little above us regular non-geek types so I’d appreciate your feedback. And do you help with applying the Let’s Encrypt certificate or are we left to figure it all out ourselves.

    • Yes, our Free SSL is issued yearly by Comodo and easily satisfies Google’s requirements. You can install let’s encrypt on your sites if you like, but we recommend using our Free SSL since it can easily be activated from your AMP.

      Thank you,

  • Hi, how to implement THIS ssl certificate from Let’s Encrypt

    Please help me to implement this specific certificate


  • I do not see the FREE SSL in our options even though we have a VPS Essential Dedicated Server.  where do we get this option?

    • Hello,

      If you are using a VPS or a Dedicated server you will need to login to your WHM as root to enable AutoSSL for free SSL certificates. We have a guide on how to do that here

  • For those of you who seem to have done everything correctly and the SSL won’t appear on the website, that’s probably because in WP settings it’s enforcing rediraction to https:// instead of https://.

    ONLY if in Inmotion AMP / Cpanel you see that everything should be running fine, change it to https, otherwise your site will crash.

    In that case you can change the site back to https:// through the PhpMyAdmin, you should find the site URL there and change it back.

  • Before Free SSL is available for Reseller Hosting, and now all of the sudden its gone, and my website also not showing it, why is that so? and no body informed us about that.

    • AutoSSL or “FreeSSL” is available to reseller’s customers but not the main account on the reseller. As far as I am aware, this is the case, and has not changed. I’m happy to look into your specific case further if you provide me your domain name.

    • Ah, nevermind, managed to track it down somehow..

    • Hello,

      If you are on a Reseller, VPS, or Dedicated hosting plan you will not have the option under your AMP. It will be done through the AutoSSL section in your WHM.

      Best Regards,

  • I’ve tried to use the ‘Run Check Now’ feature several times, waited more than 20 minutes and nothing happens.  None of the issues mentioned in you troubleshooting page seem to apply (except WordPress security plugins which I disabled temporarily while checking).  When I check in the SSL/TLS page of CPanel, the https domain isn’t there.  What am I missing?  Thanks.

    • Hello,

      The SSLs are provisioned through cPanels AutoSSL provided by Comodo which can take longer to provision depending on Comodo, If you would like more details on the status of them you can reach out to technical support and they should be able to review the logs and see what the status of the certificates is.

      Best Regards,
      Kyle M

  • If I have a “Pro Plan” I can have a free SSL for each of my domains? or only for one domain? and Question 2.. I can have more that one dedicated SSL in a Pro Plan Server?

  • I tried to activate in FreeSSL in my AMP, but got a message that it wasn’t installed on the server. Awww…

    I just got off the phone with support, and no, it is *not* currently offered to resellers but they do expect it to come along eventually. I tried to press for a date, and although he then checked with a supervisor, they wouldn’t commit to a time frame. 

  • Thanks for Free SSL! I can’t wait to try it out.
    SSL no longer is an option on the internet.
    Google is requiring everyone have SSL or their websites are downgraded in searches.
    And people are expecting SSL in order to trust your website.
    SSL has been usually too expensive when having multiple websites.

    Now if only InMotion Hosting had automatic free integration with Cloudflare with Railgun to speed up page loads and protect against DDOS attacks.
    Just to plant the idea in your heads.

    Thank you!


  • Waw I didn’t know that InMotionHosting offers free certificates, But the thing is: I don’t have the “Manage Free SSL” in my cPanel, how can I get it?

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